FAQ

Com que precisa de ajuda?

Library Sync

  • O Auto Upload não está ativado, apesar de a função estar ativada numa lista de reprodução em outro computador/dispositivo móvel.

    If your version of rekordbox  doesn't support Auto Upload, it won't be enabled and the playlist will work in the usual way.

    Please update rekordbox to version 6.0.1 or later to enable Auto Upload.

    https://rekordbox.com/pt/support/faq/library-sync-6/#faq-12913

  • I want to start Cloud Library Sync all over again, how do I do that?

    You can start over from an empty library in ver. 6, or from a library conversion in ver. 5.
    Procedure:
    1. Make sure that Cloud Library Sync is turned on on all devices that have once been synced using Cloud Library Sync.
     '- rekordbox (Mac/Windows):
    Go to [My Page] > [LIBRARY SYNC] tab > [Sync library to another device] and turn it on.
     '- rekordbox (iOS):
    Go to [Settings] > [Account Information] > [Cloud Library Sync] and turn it on.
    2. Go to [Cloud Library Sync] > [Move to local storage] for tracks uploaded by rekordbox (Mac/Windows).
    3. Delete the Collection and all playlists in rekordbox (Mac/Windows).
    4. Wait for the Collection and playlists to be deleted on all synchronized devices.
    5. The ver. 6 library is now empty. If you want to start over from the ver.5 library conversion, go to the application menu and select [File] > [Library] > [Import your library from ver.5 (or earlier)].

    https://rekordbox.com/pt/support/faq/library-sync-6/#faq-12752

  • When I synced multiple devices using Cloud Library Sync, the same track showed up twice in the track list.

    You can select [Tracks stored on the computer] or [Tracks stored on other devices] in the Cloud column to remove unwanted tracks by filtering them.
    Syncing the same track on multiple devices with Cloud Library Sync after importing the same track on each device results in duplication. You can determine which device the track is from by filtering by [Tracks stored on the computer] or [Tracks stored on other devices] in the cloud column. Then you can delete the tracks you don't want.

    https://rekordbox.com/pt/support/faq/library-sync-6/#faq-12732

  • Estou a ter dificuldades em sincronizar com a minha conta Dropbox. O que devo fazer?

    Verifique se tem a sessão iniciada na sua conta Dropbox nas preferências do rekordbox.

    Em seguida, certifique-se de que a conta com a sessão iniciada na aplicação Dropbox desktop corresponde à conta Dropbox com a sessão iniciada no rekordbox.

    https://rekordbox.com/pt/support/faq/library-sync-6/#faq-13196

  • As faixas que só existem em outros computadores ou dispositivos móveis são apresentadas numa lista de faixas. Posso ocultar as faixas que não podem ser reproduzidas?

    Pode ocultá-las, utilizando o filtro da coluna Nuvem.

    https://rekordbox.com/pt/support/faq/library-sync-6/#faq-4697

  • After uploading a track via rekordbox, I can’t play the track with the iTunes/Apple Music app.

    If [Move] is selected when uploading tracks, the tracks will move from the original folder to the Dropbox folder.

    As a result, the tracks in the folder that the iTunes/Apple Music app refers to are deleted and can't be played.

    To upload a track and keep it in the folder that the iTunes/Apple Music app refers to, select [Copy]. You can switch this setting in [Preferences] > [Advanced] > [Library Sync].

    If you've already moved a track to a Dropbox folder, you can return it to the previous folder by selecting [Cloud Library Sync] > [Move to local storage] in the context menu.

    https://rekordbox.com/pt/support/faq/library-sync-6/#faq-4685

  • A faixa pode não ter sido descarregada.

    A faixa pode não ter sido descarregada para o dispositivo que está a usar.

    Verifique o estado da sua aplicação Dropbox desktop.

    https://rekordbox.com/pt/support/faq/library-sync-6/#faq-4675

  • Track titles are grayed out on my computer and I can’t play them.

    When a track title is grayed out, it means the file hasn't been transferred from your other computers/mobile devices. To play the track in rekordbox, you need to transfer it from your other computers/mobile devices in one of the following ways:

    • File transfer using Mobile Library Sync
      1. Connect rekordbox (Mac/Windows) and rekordbox (iOS) to the same Wi-Fi network.
      2. In rekordbox (iOS), tap [Settings] > [Connect to rekordbox (Mac/Win)].
      3. In rekordbox (Mac/Windows), click [SEARCH MOBILE].
      4. Select the track from a track list in rekordbox (Mac/Windows) and right-click to show the context menu. Select [Mobile Library Sync] > [Transfer to this computer].
    • Using Cloud Library Sync
      1. Open the information window and check which device contains the track with the grayed-out title.
      2. Upload the track from the device that contains it.

    rekordbox (Mac/Windows):   Select the track from a track list, right-click and select [Cloud Library Sync] > [Upload] from the context menu.

    rekordbox (iOS):  Swipe a track to the left, tap [...], and select [Upload to Cloud].

          3. Once the track has been uploaded, it will be downloaded automatically by the Dropbox desktop application installed on your computer.

     

    https://rekordbox.com/pt/support/faq/library-sync-6/#faq-4664

  • Em que consiste a função Library Sync?

    Library Sync permite-lhe preparar faixas para Atuações de DJ, utilizando a mesma biblioteca em diferentes dispositivos que se encontrem com sessão iniciada na mesma conta Pioneer DJ.

    Existem dois tipos de Library Sync: Mobile Library Sync e Cloud Library Sync.

    Pode usar a Mobile Library Sync gratuitamente. Para usar Cloud Library Sync, é necessário subscrever o Creative Plan do rekordbox.

    Pode utilizar o Library Sync com o rekordbox (Mac/Windows) ver. 6 e rekordbox (iOS) ver. 3.

    https://rekordbox.com/pt/support/faq/library-sync-6/#faq-3663

  • Em que consiste a função Mobile Library Sync?

    Com a função Mobile Library Sync pode sincronizar a biblioteca do seu rekordbox quando os seus computadores e dispositivos móveis se encontrarem ligados à mesma rede Wi-Fi.

    isto ajuda-o a preparar sem dificuldades as faixas para as Atuações de DJ. Por exemplo, pode usar o seu computador em casa enquanto estiver a usar um dispositivo móvel em movimento.

    https://rekordbox.com/pt/support/faq/library-sync-6/#faq-3673

  • Em que consiste a função Cloud Library Sync?

    Pode usar a função Cloud Library Sync para sincronizar a sua biblioteca na nuvem com as bibliotecas nos seus computadores e dispositivos móveis.

    Por exemplo, pode usar sem dificuldades a mesma biblioteca no computador que usa para a produção musical e no portátil que usa para as Atuações de DJ. Pode ainda preparar faixas para Atuações de DJ, utilizando um dispositivo móvel quando se encontra em movimento.

    https://rekordbox.com/pt/support/faq/library-sync-6/#faq-3683

  • Como posso usar a funcionalidade Cloud Library Sync?

    Para usar a funcionalidade Cloud Library Sync, vai necessitar de:

    • Iniciar um plano de subscrição Creative.
    • Criar uma conta Dropbox.

    Procure mais detalhes aqui.

    https://rekordbox.com/pt/support/faq/library-sync-6/#faq-3694

  • My library doesn’t sync between computers and mobile devices.

    Check if any of the following applies:
    - Devices are logged into different Pioneer DJ accounts.
    Use the same Pioneer DJ account on all your devices.
    You can check which Pioneer DJ account you're using on each device as follows:
    rekordbox (Mac/Windows): My Page
    rekordbox (iOS): [Settings] > [Account Information]

    - Cloud Library Sync is turned off.
    rekordbox (Mac/Windows): On My Page, open the [LIBRARY SYNC] tab and turn on [Sync library to another device].
    rekordbox (iOS): Open [Settings] > [Account Information] and turn on [Cloud Library Sync].

    - You're using Link Export mode.
    Libraries can't be synced when you're using Link Export mode.
    When you finish using Link Export mode, the library will resume syncing.

    https://rekordbox.com/pt/support/faq/library-sync-6/#faq-3705

  • I want to switch the Dropbox account that I’m using for rekordbox. What should I do?

    You can switch your Dropbox account in:
    rekordbox (Mac/Windows): [LIBRARY SYNC] tab on My Page
    rekordbox (iOS): [Settings] > [Account Information] > [Cloud Storage Services]

    When you switch your Dropbox account, the changes will be applied to all versions of rekordbox (Mac/Windows/iOS) logged in with the same Pioneer DJ account.
    Please note that you won't be able to play tracks from the cloud storage of the previous Dropbox account because they're deleted from the local Dropbox folder.

    https://rekordbox.com/pt/support/faq/library-sync-6/#faq-3715

  • Quando Auto Upload está ativado, algumas das faixas em algumas das minhas listas de reprodução não transferidas para a nuvem.

    Se as faixas não estão no computador ou no dispositivo móvel que está a usar, elas não são transferidas para a nuvem.
    Transfira a faixa do computador ou dispositivo móvel onde está guardada.

    https://rekordbox.com/pt/support/faq/library-sync-6/#faq-12384