FAQ

Waar kunnen we je mee helpen?

Problemen oplossen

  • (alleen problemen met Windows) 1) Er is geen geluidsweergave. Of 2) Ik kan rekordbox niet op DJ-apparatuur bedienen.

    Klik op here om de problemen op te lossen.

     

    https://rekordbox.com/nl/support/faq/trouble-shooting-5/#faq-q500329

  • Hoeveel computers kunnen per licentie geactiveerd worden?

    Met één licentie kunt u Plus Pack op maximaal twee computers activeren.

    Als u Plus Pack deactiveert nadat u deze eerst geactiveerd heeft, dan kunt u de licentie op een andere computer activeren.

    Opmerking:  Voor de twee computers is dezelfde Pioneer DJ-account nodig als u Plus Pack met één licentie activeert.

    https://rekordbox.com/nl/support/faq/trouble-shooting-5/#faq-q500448

  • rekordbox video works slowly. What should I do?

    First, check System Requirements for rekordbox video.

    Then, check the followings:

    • Close other applications than rekordbox.
    • If your computer limits the CPU due to power saving option, please cancel the power saving option.
    • Open [Preferences] > [Video] > [Video Quality] and select [Low].

    The resolution of video will become lower and rekordbox video will work better.

    • For DDJ-RZX users, open [Preferences] > [Controller] > [Others] > [Touch Display] and untick the checkbox of [Display video on the touch screen when pressing the VIEW button].

    Video will not be shown on the DDJ-RZX display and rekordbox video will work better.

    If the video will not be shown on both decks of the DDJ-RZX even when you tick the checkbox of [Display video on the touch screen when pressing the VIEW button] in [Touch Display], please select EXPORT mode and then PERFORMANCE mode again. Or, please disconnect the DDJ-RZX and connect it again.

    https://rekordbox.com/nl/support/faq/trouble-shooting-5/#faq-q500318

  • I cannot turn on the video function at [Preferences] > [Video].

    When you select [Low Speed] at [Preferences] > [View] > [Waveform] > [Waveform Drawing Rate], the video function will be disabled and [Enable Video Function] will be grayed out at [Preferences] > [View].

    If [Low Speed] is selected at [View] > [Waveform] > [Waveform Drawing Rate],

    [Enable Video Function] at [Preferences] > [View] is grayed out.

    Follow the steps below to enable the video function.

    1. Open [Preferences] > [View] > [Waveform] > [Waveform Drawing Rate] and select [High Speed] or [Medium Speed].
    2. Open [Preferences] > [Video] and tick [Enable Video Function].
    3. Relaunch rekordbox.
    4. You can use the video function now.

    https://rekordbox.com/nl/support/faq/trouble-shooting-5/#faq-q500326

  • (alleen Windows) Tijdens het installeren of updaten van de Audio Driver verscheen de melding “Error opening file for writing”.

    Als de melding "Error opening file for writing" verschijnt tijdens het installeren of updaten van de Audio Driver,

    sluit dan rekordbox en klik vervolgens op de knop [Retry] om de installatie uit te voeren.

    https://rekordbox.com/nl/support/faq/trouble-shooting-5/#faq-q500328

  • Het geluid van rekordbox dj Deck 2 is afkomstig van kanaal 1 van de XDJ-RX.

    Wanneer de XDJ-RX op rekordbox is aangesloten, dan moet u de [MIXER MODE] instellen op [MIDI CONTROL] op het [UTILITY]-scherm.

    https://rekordbox.com/nl/support/faq/trouble-shooting-5/#faq-q500330

  • Ik kan XDJ-RX niet met rekordbox dj gebruiken.

    • als u XDJ-RX met rekordbox dj wilt gebruiken, dan moet u de firmwareversie updaten naar 2.10 of nieuwer.

    Om het versienummer te controleren en de firmware te updaten, klik hier.

    • Wanneer de XDJ-RX op rekordbox is aangesloten, dan moet u de [MIXER MODE] op [MIDI CONTROL] zetten op het [UTILITY]-scherm.

    https://rekordbox.com/nl/support/faq/trouble-shooting-5/#faq-q500331

  • rekordbox froze when I canceled DJM-250MK2 firmware update. (No audio output when I canceled DJM-250MK2 firmware update.)

    Click [Cancel] or [Close] on Updater Program launched from rekordbox.

    Then the DJM-250MK2 returns to update mode*.

    * MASTER LEVEL METER of the DJM-250MK2 blinks.

    You can solve the issue by launching the DJM-250MK2 in normal mode.

    Please follow the steps below.

    Steps

    • Close rekordbox.

    For Windows

      1. Press [Ctrl]+[Alt]+[Delete] and click [Task Manager].
      2. Click [Processes] tub in Task Manager.
      3. Window10 and 8.1: Click "rekordbox program file" and [End task].
        rekordbox closes.
      4. Click [X] button in Task Manager to close it.

    For Mac

      1. Press [command]+[option]+[esc] and click "rekordbox" in "Force Quit Applications" window.
      2. Click [Force Quit].
      3. ["Do you want to force "rekordbox" to quit?] message appears. Click [Force Quit].
        rekordbox closes.
      4. Click [X] button in "Force Quit Applications" window to close it.
    • Turn off the power of the DJM-250MK2, then turn it on again.
    • Launch rekordbox.

    https://rekordbox.com/nl/support/faq/trouble-shooting-5/#faq-q500336

  • Enlarged waveforms move at a different speed in each deck.

    Follow the steps below to match the speed of the enlarged waveform to the tempo.

    • Open [Preferences] > [DVS] tab and tick [The beat position intervals of the enlarged waveform are changed.]

    When using rekordbox ver. 5.0.1 or lower.

    When DVS is enabled, the speed of an enlarged waveform is corresponded to the BPM of its track.

    *DVS is enabled when [INT]/[REL]/[ABS] icon in a red frame below is shown.

    [DVS is enabled]

    [DVS is disabled]

    If you do not use DVS, follow the steps below to disable DVS.

    • Open [Preferences] > [DVS] tab and untick [Enable DVS function].

    https://rekordbox.com/nl/support/faq/trouble-shooting-5/#faq-q500340

  • A track in the iTunes track list has a mark with a diagonal line on it and cannot be played.

    The track’s file is not stored on your computer and cannot be played on rekordbox.

    Either the track was not downloaded following purchase, or it is stored to the cloud.

    Download the track’s file on iTunes, and then restart rekordbox.

    https://rekordbox.com/nl/support/faq/trouble-shooting-5/#faq-q500349

  • Tracks located in iTunes do not appear in rekordbox.

    It may not be possible to play these tracks on rekordbox.

    The tracks may be copyright protected tracks (.m4p format) obtained from a service such as the iTunes Store or Apple Music, or they may be in a file format not supported by rekordbox.

    *Only tracks that can be played on rekordbox are shown.

    For example, even if there are 100 tracks on iTunes, if only 50 of them can be played on rekordbox, only those 50 tracks will be shown.

    https://rekordbox.com/nl/support/faq/trouble-shooting-5/#faq-q500350

  • When using PC MASTER OUT, the volume does not change even if you turn the MASTER LEVEL knob on the controller.

    Please adjust the volume of the computer built-in speaker at the computer's volume setting.

    https://rekordbox.com/nl/support/faq/trouble-shooting-5/#faq-q500342

  • Audio skips or drops out when using BEAT FX on DDJ-1000.

    We identified an issue causing audio to skip or drop out when Beat FX are applied to some channels such as Mic and Master.

    Please update the DDJ-1000 firmware to ver. 1.05 or later and rekordbox to ver. 5.3.0 or later.

    https://rekordbox.com/nl/support/faq/trouble-shooting-5/#faq-q500345

  • When using rekordbox on Windows, some playback such as YouTube works incorrectly.

    Open [Control Panel] > [Hardware and Sound] > [Sound].

    Sometimes normal playback disabled when the coneccted DJ equipment is selected as Default Device.

    In this case, select Speakers, etc. as Default Device.

    Please follow the steps below.

    1. Close rekordbox.
    2. Open [Control Panel] > [Hardware and Sound] > [Sound].
    3. Click the [Playback] tab in the [Sounds] panel to check what is selected as Default Device with a green check mark.
    4. Click a built-in device in your computer other than the connected DJ equipment and click [Set Default].

      The selected device is now the Default Device and the green tick icon is displayed on it.
    5. Close the Sound dialog box and the Control Panel window.
    6. Relaunch rekordbox.

    https://rekordbox.com/nl/support/faq/trouble-shooting-5/#faq-q500347

  • (Mac only issues) 1) Audio is not output. Or 2) I Cannot control rekordbox on DJ equipment.

    Please follow the effective workaround from this.

    For macOS Mojave 10.14 and macOS High Sierra 10.13 users :
    -Please click here to solve the problems.

    For only macOS Mojave 10.14 users :
    -Please see Important notice for those who are using macOS Mojave,macOS Catalina.

    https://rekordbox.com/nl/support/faq/trouble-shooting-5/#faq-q500348

  • When PC MASTER OUT is set to ON, track playback stops frequently, and rekordbox does not operate smoothly.

    The cause of the issue may be the Windows internal sound device settings.

    Perform the procedure in Case 4 [here]

    https://rekordbox.com/nl/support/faq/trouble-shooting-5/#faq-q500351

  • Wanneer ik rekordbox dj bedien met behulp van CDJ’s, worden vergrote golfvormen, Hot Cue-punten en Quantize Beat Value niet weergegeven.

    Alleen de volgende CDJ's ondersteunen dergelijke functies. (Firmware-update nodig)

    • CDJ-2000NXS2 (ver. 1.4.0 of nieuwer)
    • CDJ-TOUR1  (ver. 1.1.0 of nieuwer)

    https://rekordbox.com/nl/support/faq/trouble-shooting-5/#faq-q500324

  • I cannot record audio in EXPORT mode.

    In [EXPORT] mode, only audio input from external equipment can be recorded. (To record of Master Out of rekordbox, please use recording function in [PERFORMANCE] mode.)

    Please check the followings:

    • Is the version of rekordbox 4.2.1 or later?
    • Is your computer connected to external equipment via a USB cable?
    • Open [Preferences] > [Audio] > [Audio] to check external equipment is selected from the menu.
    • Open [Preferences] > [Audio] > [Input channels] > [Input Record] to check external equipment is selected correctly from the menu.

    When using a DJM as external equipment, click the [Setting Utility] to open the Setting Utility window. Select [MIXER OUTPUT] tab and select mixer audio output for each channel.

    • Check if the volume of recording is zero or not?
      Adjust the volume by turning the level knob while checking the level meters.

    • Check if the disk has enough space to save the recorded files.
    • Check if destination of the recorded files is correctly selected.
      Open [Preferences] > [Advanced] > [Recordings] > [Recordings] and check [Location of Files].

    https://rekordbox.com/nl/support/faq/trouble-shooting-5/#faq-q500323

  • I cannot record audio in PERFORMANCE mode.

    In PERFORMANCE mode, you can record Master Out of rekordbox or input audio from Pioneer DJ products.(When you are to record input audio from equipment other than Pioneer DJ products, use recording function in EXPORT mode.)

    Check the followings

    In case no equipment is connected or equipment other than Pioneer DJ products is connected:

    Check the following two settings.

    Open [Preferences] > [Audio] > [Audio] and check if a computer built-in speaker is selected.

    Open [Preferences] > [Audio] > [Mixer Mode] and check if "Internal" is selected.

    In case a Pioneer DJ product is connected:

    Open [Preferences] > [Audio] > [Input channels] > [Input Record]. Check if the channel of the connected Pioneer DJ product is selected correctly.

    If you use DJM, DDJ-SZ, DDJ-RZ, DDJ-RZX as external equipment, click the [Setting Utility] button to open the Setting Utility window. Select the [MIXER OUTPUT] tub and select mixer audio output for each channel.

    • Check if the volume of recording is zero or not.

    Adjust the volume by turning the level knob while checking the level meters.

    • Check if the disk has enough space to save the recorded files.
    • Check if destination of the recorded files is correctly selected.

    Open [Preferences] > [Controller] > [Recordings] > [Recordings] and check [Location of Files].

    https://rekordbox.com/nl/support/faq/trouble-shooting-5/#faq-q500322

  • Het geluid van de geluidsopname is vervormd.

    Het geluidsniveau van de geluidsopname kan te hoog zijn.

    Draai aan de knop voor opnameniveau.

    Pas het opnameniveau aan tot maximaal waarbij niet alle meters in het rood komen.

    Neem het geluid opnieuw op.

    https://rekordbox.com/nl/support/faq/trouble-shooting-5/#faq-q500321

  • Automatic separation of recording (to detect silence between tracks to automatically create a separate file for each one) doesn’t work correctly.

    Adjust settings of automatic separation as follows:

    1.  Adjust volume level of recording on the REC panel.
      Turn the recording level knob. Adjust the recording level to the location not all the meters are hitting red.
    2. Adjust the following settings in Preferences.
      • Export mode

    [Preferences] > [Advanced] > [Recordings] > [Recordings]

      • Performance mode

    [Preferences] > [Controller] > [Recordings] > [Recordings]

      • If the file is not separated:

    [Silence Level Threshold]

    Move the slider to right to increase the threshold.

    [When silence continues for]

    Click the drop-down menu to decrease the length of silence.

      • If the file is separated beyond necessity:

    [Silence Level Threshold]

    Move the slider to left to decrease the threshold.

    [When silence continues for]

    Click the drop-down menu to increase the length of silence.

     

    https://rekordbox.com/nl/support/faq/trouble-shooting-5/#faq-q500320

  • Toen ik geluidsopnames naar iTunes importeerde, werd de tag-informatie die ik tijdens de opname heb ingevuld niet in iTunes weerspiegeld.

    De naam van de artiest, de titel van een album en de titel van de track die u tijdens de geluidsopname heeft ingevuld worden opgeslagen in het opnamebestand en in uw rekordbox-bibliotheek, maar niet in uw iTunesbibliotheek.

    https://rekordbox.com/nl/support/faq/trouble-shooting-5/#faq-q500319

  • Ik kan de PERFORMANCE-modus niet gebruiken, ondanks dat ik de proefversie van rekordbox dj gestart had.

    Start rekordbox opnieuw. Als het probleem aanhoudt, start uw computer dan opnieuw en probeer het nogmaals.

    https://rekordbox.com/nl/support/faq/trouble-shooting-5/#faq-q500314

  • Rekordbox dj stopte plotseling met functioneren, ondanks dat ik het geactiveerd heb met mijn licentiecode.

    De licentiecode is mogelijk ongeldig geworden als u wijzigingen aan de opstartschijf van uw computer heeft aangebracht.

    • Partities aanmaken/verwijderen.
    • Uw opstartschijf wijzigen/repareren/vervangen.
    • Systeemdata of gebruikersdata vanaf een back-upschijf, zoals Time Machine terugzetten.

    Als u wijzigingen aan uw opstartschijf moet aanbrengen, deactiveer dan eerst uw licentiecode om deze na het aanbrengen van de wijzigingen weer te activeren.

    https://rekordbox.com/nl/support/faq/trouble-shooting-5/#faq-q500313

  • rekordbox wordt afgesloten vlak nadat de applicatie gestart wordt.

    Als u Windows als besturingssysteem gebruikt, kan er een probleem zijn met het stuurprogramma ervan voor de weergaveadapter.

    Controleer of de software van uw stuurprogramma de nieuwste versie heeft.

    Voorbeeld van hoe u het stuurprogramma controleert en updatet

    1. Klik op de Start-knop en [Control Panel] voor het openen van [Device Manager].
    2. Klik op [>]-knop links van [display Adapter].
    3. Rechtsklik op de naam van de weergaveadapter die u gebruikt (bijv. Intel(R) HD Graphics) en klik op [Update driver software] in het menu.
      Klik op [Automatically detect the latest version of driver software].
    4. Als het probleem hierna nog steeds aanwezig is, ga dan de volgende website om te controleren of het stuurprogramma de nieuwste versie heeft en deze eventueel te updaten.

    [Intel(R) Download Center](https://downloadcenter.intel.com/ "")

    [NVIDIA Driver Downloads](http://www.nvidia.com/download/index.aspx "")

    [AMD Drivers > Download Center](http://support.amd.com/en-us/download "")

    https://rekordbox.com/nl/support/faq/trouble-shooting-5/#faq-q500312

  • I cannot hear the sound.

    Open [Voorkeuren] > [Audio] > [Audio] to check whether your audio device is selected.

    In the [PERFORMANCE] mode, check the following settings.

    • [Voorkeuren] > [Audio] > [Mixermodus]
    • [Voorkeuren] > [Audio] > [Uitgangskanalen]

    See if these settings are set as you wish.

    https://rekordbox.com/nl/support/faq/trouble-shooting-5/#faq-q500310

  • Track is playing at high speed. I cannot hear the sound.

    Open [Preferences] > [Audio] > [Audio] to check whether your audio device is selected.

    If the device you use is set, please reset the device. (i.e., select different audio device and then reset the audio device you use again.)

    https://rekordbox.com/nl/support/faq/trouble-shooting-5/#faq-q500309

  • I am using DJM-2000NXS for audio device but no information is displayed at the input channel and I cannot record.

    When inputting audio from DJM-2000NXS, the following setting is required.

    1. Input/output setting for DJM-2000NXS
    2. For Mac, creation of Audio MIDI Aggregate Device

    Please switch the setting as follows when DJM-2000NXS is connected to your computer with the USB cable.

     

    1.Input/output setting for DJM-2000NXS (Win/Mac)

    Step1. Open [Preferences] > [Audio] > [Audio] and confirm the setting is as follows:

    For Windows: [PIONEER DJM-2000 ASIO]
    For Mac: [DJM-2000 output]

    Step2. Open [Preferences] > [Audio] > [Input channels] and click [Setting Utility]

    Step3. Switch [Input/Output] at [DJM-2000 Setting Utility] depending on your computer’s operating system (OS) as follows:

    For Windows: ASIO 3 outputs 1 input 16 bits DirectX 1 output 1 input
    For Mac: 6-channel output 2-channel input 16 bits
    Note: When the input/output setting is switched as described above, CH4 of DJM-2000NXS cannot be used for output.

    2.Creation of Audio MIDI Aggregate Device (For Mac)

    Step1. From the Finder, open [Application] > [Utility] and click [Audio MIDI Setting].

    Step2. Click the [+] button at the left bottom in the [Audio Devices] window and select [Create Aggregate Device].

    Step3. Tick the checkbox of [DJM-2000] and [DJM-2000 output].

    Step4. Change the name from [Aggregate Device] to [DJM-2000_input/output]. Enter the name exactly as is.(Caution: the device will not work if the name is entered differently).

    Step5. Open [Preferences] > [Audio] > [Audio] and select [DJM-2000_input/output].

    https://rekordbox.com/nl/support/faq/trouble-shooting-5/#faq-q500308

  • An error about MFReadWrite.dll being missing is displayed and rekorbox does not start up.

    The “N” and "KN" versions of Windows do not include Windows Media Player and related technologies, each of which is multimedia software that rekordbox 3.0 needs to run with.

    Please download "Media Feature Pack" from the Microsoft website applicable to your Windows version from below and install it.

    Media Feature Pack for Windows 7 N with Service Pack 1 and Windows 7 KN with Service Pack 1 (KB968211)

    http://www.microsoft.com/en-us/download/details.aspx?id=16546

    Media Feature Pack for N and KN versions of Windows 8

    http://www.microsoft.com/en-us/download/details.aspx?id=30685

    Media Feature Pack for N and KN versions of Windows 8.1

    http://www.microsoft.com/en-us/download/details.aspx?id=40744

    https://rekordbox.com/nl/support/faq/trouble-shooting-5/#faq-q500306

  • Synchronisatie met een apparaat blijf doorgaan en de ronddraaiende cursor verschijnt om aan te geven dat het proces bezig is.

    Afhankelijk van het aantal afspeellijsten en het aantal tracks daarin dat gesynchroniseerd moet worden, kan de hoeveel tijd variëren die rekordbox nodig heeft om de synchronisatie te voltooien.

    Als u veel afspeellijsten en tracks heeft, kan de computer afhankelijk van de technische specificaties de ronddraaiende cursor laten zien om aan te geven dat het proces bezig is.

    Probeer het aantal afspeellijsten en tracks daarin in een synchronisatieproces te beperken.

     

    https://rekordbox.com/nl/support/faq/trouble-shooting-5/#faq-q500304

  • Ik kan via een linkverbinding op de DJ-speler geen geluidsbestanden van rekordbox afspelen.

    PRO DJ LINK werkt wanneer rekordbox in [EXPORT]-modus is. (Het werkt niet in [PERFORMANCE]-modus.)

    1. Als de [UNLOCK/LOCK]-optie op de DJ Player op [LOCK] staat, dan kunt u geen tracks op de DJ Player inlezen wanneer een geluidsbestand wordt afgespeeld (alleen voor de CDJ-2000). U kunt ook geen tracks verplaatsen als u ze precies op hetzelfde moment inleest wanneer op de DJ Player een Cue wordt opgeroepen.
    2. Afhankelijk van de beveiligingssoftware die op uw computer en in de instellingen van het besturingssysteem gebruikt worden, kan het zijn dat een PRO DJ LINK -verbinding niet mogelijk is. Als dit gebeurt, dan is het nodig om uw instellingen voor de volgende vier programma's te controleren om er zeker van te zijn dat ze niet geblokkeerd zijn:
      • rekordbox program file
      • ProDJ Link System Manager
      • ProDJ Link NFS Server
      • edb_streamd

      check "Windows Firewall settings"

    3. Voor Mac OS X kunnen muziekbestanden met lange bestandnamen niet worden afgespeeld met behulp van PRO DJ LINK. Zorg dat u muziekbestanden op een veilige locatie waarbij de bestandsnaam niet langer is dan 256 tekens.
    4. Muziekbestanden die vanaf Windows XP naar Windows Vista/7/8 zijn overgezet en op My Music zijn opgeslagen, kunnen onbruikbaar worden om te worden afgespeeld met behulp van PRO DJ LINK. Als dit met uw bestanden het geval is, geef de map dan een andere naam waarin de muziekbestanden opgeslagen zijn en gebruik Relocate (Verplaatsen) om de locatie opnieuw toe te wijzen nadat de melding "Media is Missing" (Media ontbreekt) is verschenen om het te resetten.
    5. Muziektracks van [Device] kunnen niet worden ingelezen in de CDJ met behulp van PRO DJ LINK. Om dergelijke muziektracks af te kunnen spelen dient u het apparaat in plaats daarvan rechtstreeks op de DJ Player aan te sluiten.

    https://rekordbox.com/nl/support/faq/trouble-shooting-5/#faq-q500303

  • The rekordbox [LINK] button does not show up when I connect my computer to the CDJ/XDJ with a LAN cable.

    PRO DJ LINK works when rekordbox is in [EXPORT] mode. (It does not work in [PERFORMANCE] mode.)

    1. Depending on the security software used on your computer and its operating system settings, it may not be possible to establish a PRO DJ LINK connection. If this occurs, it will be necessary to check your settings for the following four programs to ensure that they are not blocked:
      • rekordbox program file
      • ProDJ Link System Manager
      • ProDJ Link NFS Server
      • edb_streamd

      check "Windows Firewall settings"

    2. PRO DJ LINK may fail to run properly if your computer is connected to multiple networks as the networks (wired LAN, wireless, etc.) may interfere with each other. If this is the case with your computer, you can resolve the issue by disabling networks not used by PRO DJ LINK or set the network precedence properly to favor the network used.
    3. PRO DJ LINK may fail to run properly if the Port used by rekordbox for PRO DJ LINK is being used by another application (NSF server, etc.). To resolve this issue, close the application or service being used and then try again.
    4. PRO DJ LINK may fail to run properly if Internet Sharing is enabled. If this is the case, disable Internet Sharing and then try again.
    5. When there is a router connected on the network used by PRO DJ LINK, the network may fail to be established properly depending on the order in which connected devices are powered on. Either first turn on the power to the router and then connect the device, or disconnect the router.

    https://rekordbox.com/nl/support/faq/trouble-shooting-5/#faq-q500302

  • Van bestanden die ik voorheen van mijn USB-apparaat geïmporteerd heb, wordt nu weergegeven “File is Missing” (Bestand ontbreekt) en kunnen de bestanden ook niet worden afgespeeld.

    • Wanneer een track vanaf een extern apparaat geïmporteerd is, kan rekordbox de track mogelijk niet vinden als de letter van de schijf (bijvoorbeeld "E:") verschilt van de letter op het moment dat de track geïmporteerd werd. Wijzig de letter van de schijf zodat deze gelijk is aan de letter die gebruikt werd tijdens het importeren van de tracks.
    • Als voor iTunes de instelling "iTunes mediamap gerangschikt houden" is ingeschakeld, en titels of andere soorten trackinformatie gewijzigd wordt in iTunes, dan wijzigt iTunes de locatie van de track, de naam van het bestand, enz. Om dezelfde tracks op iTunes en rekordbox te importeren, schakelt u de instelling "iTunes mediamap gerangschikt houden" uit.

    https://rekordbox.com/nl/support/faq/trouble-shooting-5/#faq-q500301

  • The iTunes Library does not display.

    The iTunes Library may not be always created when using iTunes12.2 and later.

    From iTunes, Preferences > Advanced, tick the box of “Share iTunes Library XML with other applications” to enable this function. (Mac: [iTunes] > [Preferences])

    Then, please reboot both iTunes and rekordbox after shutting them down.

    If the playlist folders are not properly shown, please update rekordbox to Ver. 3.2.2 or later to solve the issue.

    The iTunes Library file may not be specified properly. To designate the proper iTunes Library xml file, go to [Preferences] > [Advanced] > [Database] and select the xml file for the iTunes Library.

    With rekordbox settings files transferred from a different computer, the iTunes Library file may be changed from iTunesMusicLibrary.xml to iTunesLibrary.xml.

    If this is the case with your file, change the above setting to iTunesLibrary.xml.

    https://rekordbox.com/nl/support/faq/trouble-shooting-5/#faq-q325