FAQ
What do you need help with?
What do you need help with?
Tracks deleted from the iOS Music app won't be available in rekordbox (iOS).
https://rekordbox.com/en/support/faq/troubleshooting-errors-mobile/#faq-3626
You can't use track search when a track is loaded to DJ equipment using rekordbox (iOS).
You can't call up a Hot Cue on another track when you’re using rekordbox (iOS) because selected Hot Cues are canceled when you change the track that’s being played.
https://rekordbox.com/en/support/faq/troubleshooting-errors-mobile/#faq-3637
Communication between devices may be prohibited in the security settings of the Wi-Fi network. Check the settings of the wireless LAN router.
https://rekordbox.com/en/support/faq/troubleshooting-errors-mobile/#faq-3648
You can't connect rekordbox (Mac/Windows) ver. 5 with rekordbox (iOS) ver. 3 via Wi-Fi.
To do this, you'll need to use rekordbox (Mac/Windows) ver. 6 or later.
Library sync features are made possible by the reconfigured libraries in rekordbox (Mac/Windows) ver. 6 and rekordbox (iOS) ver.3.
If you connect rekordbox (Mac/Windows) ver. 6 and rekordbox (iOS) ver. 3 via Wi-Fi, you can use the new library sync feature, Mobile Library Sync.
https://rekordbox.com/en/support/faq/troubleshooting-errors-mobile/#faq-12585
Communication between devices may be blocked by network security.
Wi-Fi router security settings may block communication between devices. Please check the settings of your Wi-Fi router.
If you're using a VPN connection, please turn off the VPN connection.
A firewall blocking the communication can be one of other possible reasons.
https://rekordbox.com/en/support/faq/troubleshooting-errors-mobile/#faq-12606
In rekordbox (iOS) ver.3, the process for making a wired connection has changed from the previous method of connecting from a USB Type-A terminal to a USB Type-B terminal. To learn how to connect, visit (https://rekordbox.com/en/support/faq/connecting-to-dj-units/#faq-1239).
Traditional connection methods limit file transfer speed, and file formats such as WAV/AIFF and FLAC/ALAC can’t be used.
With rekordbox (iOS) ver.3, we've changed the wired connection method to allow these file formats, and to improve stability.
https://rekordbox.com/en/support/faq/troubleshooting-errors-mobile/#faq-12681
The types of audio files listed below are not supported in rekordbox (iOS):
・Audio files downloaded from Apple Music
・Audio files not downloaded from iCloud
・Audio files protected by Digital Rights Management (DRM)
*For Apple Music users
If "Sync Library" is enabled in Apple Music, you can't use audio files downloaded from Apple Music in
rekordbox (iOS) because they’re protected by Digital Rights Management (DRM).
https://rekordbox.com/en/support/faq/troubleshooting-errors-mobile/#faq-12763
In iOS 14, and later versions, you'll need to allow rekordbox to access your local network. You can do this in the iOS settings.
https://rekordbox.com/en/support/faq/troubleshooting-errors-mobile/#faq-q100002
In iOS 14, and later versions, you'll need to allow rekordbox to access your local network. You can do this in the iOS settings.
https://rekordbox.com/en/support/faq/troubleshooting-errors-mobile/#faq-q100001