FAQ
What do you need help with?
What do you need help with?
Tracks with DRM (Digital Rights Management), or tracks in an unsupported format cannot be imported to rekordox.
https://rekordbox.com/en/support/faq/troubleshooting-errors-android/#faq-q110012
You can't connect rekordbox for Mac/Windows (ver. 5) with rekordbox for iOS/Android (ver. 3) via Wi-Fi.
To do this, you'll need to use rekordbox for Mac/Windows (ver. 6) or later.
Library sync features are made possible by the reconfigured libraries in rekordbox for Mac/Windows (ver. 6) and rekordbox for iOS/Android (ver. 3).
If you connect rekordbox for Mac/Windows (ver. 6) and rekordbox for iOS/Android (ver. 3) via Wi-Fi, you can use the new library sync feature, Mobile Library Sync.
https://rekordbox.com/en/support/faq/troubleshooting-errors-android/#faq-q110013
Communication between devices may be blocked by network security.
Wi-Fi router security settings may block communication between devices. Please check the settings of your Wi-Fi router.
If you're using a VPN connection, please turn off the VPN connection.
A firewall blocking the communication can be one of other possible reasons.
https://rekordbox.com/en/support/faq/troubleshooting-errors-android/#faq-q110014