FAQ
What do you need help with?
What do you need help with?
Note: rekordbox for Android (ver. 3) does not support wired connection (USB Type-A, USB Type-B, or Ethernet).
Wireless connection (Wi-Fi) is supported.
To learn how to connect, click here.
https://rekordbox.com/en/support/faq/troubleshooting-errors-android/#faq-q110042
Communication between devices may be blocked by network security.
Wi-Fi router security settings may block communication between devices. Please check the settings of your Wi-Fi router.
If you're using a VPN connection, please turn off the VPN connection.
A firewall blocking the communication can be one of other possible reasons.
https://rekordbox.com/en/support/faq/troubleshooting-errors-android/#faq-q110043
Tracks with DRM (Digital Rights Management), or tracks in an unsupported format cannot be imported to rekordox.
https://rekordbox.com/en/support/faq/troubleshooting-errors-android/#faq-q110012
You can't connect rekordbox for Mac/Windows (ver. 5) with rekordbox for iOS/Android (ver. 3) via Wi-Fi.
To do this, you'll need to use rekordbox for Mac/Windows (ver. 6) or later.
Library sync features are made possible by the reconfigured libraries in rekordbox for Mac/Windows (ver. 6) and rekordbox for iOS/Android (ver. 3).
If you connect rekordbox for Mac/Windows (ver. 6) and rekordbox for iOS/Android (ver. 3) via Wi-Fi, you can use the new library sync feature, Mobile Library Sync.
https://rekordbox.com/en/support/faq/troubleshooting-errors-android/#faq-q110013
Communication between devices may be blocked by network security.
Wi-Fi router security settings may block communication between devices. Please check the settings of your Wi-Fi router.
If you're using a VPN connection, please turn off the VPN connection.
A firewall blocking the communication can be one of other possible reasons.
https://rekordbox.com/en/support/faq/troubleshooting-errors-android/#faq-q110014
You can't use track search when a track is loaded to DJ equipment using rekordbox for Android.
You can't call up a Hot Cue on another track when you’re using rekordbox for Android because selected Hot Cues are canceled when you change the track that’s being played.
https://rekordbox.com/en/support/faq/troubleshooting-errors-android/#faq-q110044