FAQ
What do you need help with?
What do you need help with?
Tracks in folders other than those that can be managed with rekordbox are copied when they are imported. Music files are also copied if their file path has more than 255 characters in it.
https://rekordbox.com/en/support/faq/troubleshooting-errors-android/#faq-3821
You can't use track search when a track is loaded to DJ equipment using rekordbox (Android).
You can't call up a Hot Cue on another track when you're using rekordbox (Android) because selected Hot Cues are canceled when you change the track that's being played.
https://rekordbox.com/en/support/faq/troubleshooting-errors-android/#faq-3831
Android can sometimes be customized depending on the manufacturers or models. Some devices can not be connected to DJ equipment via a USB cable. Please try the wireless connection.
https://rekordbox.com/en/support/faq/troubleshooting-errors-android/#faq-3839
Communications between terminals may be prohibited in the wireless LAN (Wi-Fi) access point's security settings. Please check the access point's settings.
https://rekordbox.com/en/support/faq/troubleshooting-errors-android/#faq-3849
Communication between devices may be blocked by network security.
Wi-Fi router security settings may block communication between devices. Please check the settings of your Wi-Fi router.
If you're using a VPN connection, please turn off the VPN connection.
A firewall blocking the communication can be one of other possible reasons.
https://rekordbox.com/en/support/faq/troubleshooting-errors-android/#faq-12633
Even if the SSID name is displayed as <unknown ssid>, it can communicate with rekordbox (Mac/Windows) and DJ devices as before.
In Android 9 and later, permission to access location information is required to obtain SSID names. rekordbox (Android) does not require location information, so the SSID name is displayed as <unknown ssid>, but you can still communicate with rekordbox (Mac/Windows) and DJ devices via a Wi-Fi access point connected through Android settings as before.
https://rekordbox.com/en/support/faq/troubleshooting-errors-android/#faq-12652