FAQ

What do you need help with?

About rekordbox 6

  • What is the color of the waveform (BLUE/RGB/3Band) that can be displayed on the hardware display?

    The color of the waveform that can be displayed depends on the model.

    BLUE/RGB/3Band

    • CDJ-3000
    • DDJ-RZX

    BLUE/RGB

    • CDJ-TOUR1/2000NXS2
    • XDJ-1000MK2
    • XDJ-XZ/RX2/RR
    • DDJ-1000/800 *1
    • DJM-S11 *1

    BLUE

    • CDJ-2000NXS/900NXS
    • XDJ-1000/700
    • XDJ-RX

    *1  For this DDJ/DJM series, the color of the waveform can be changed in the [Preferences]  of  rekordbox.When set to 3Band, the color of the waveform is displayed in BLUE.

    (List correct as of Oct. 2020)

    https://rekordbox.com/support/faq/v6/#faq-16950

  • After I updated rekordbox to ver. 6, [?] is displayed on a track list.

    In rekordbox ver. 6, you can choose the new style of waveform [3Band]. However, tracks analyzed by the older version of rekordbox don't have the 3Band data, so the [?] icon appears.

    Tracks with the [?] icon can't show the 3Band waveform even if you select [3Band] in [Preferences] > [Display] > [Waveform] > [Colors].

    If you export one of these tracks, you won't be able to view the 3Band waveform in [WAVEFORM COLOR] on the CDJ-3000, even if you select [3Band].

    To fix the problem, right-click the track and select [Add New Analysis Data] from the context menu.

    https://rekordbox.com/support/faq/v6/#faq-4787

  • Is there a risk I’ll lose all my music by unsubscribing from rekordbox ver. 5 and downloading rekordbox ver. 6?

    No. But you'll first need to convert the library you used with rekordbox ver. 5 to use it with ver. 6.

    If rekordbox ver. 5 (or earlier) is installed on your computer, you'll see a button to begin the library conversion when you start rekordbox ver. 6 for the first time. Follow the on-screen instructions to start converting your library.

    https://rekordbox.com/support/faq/v6/#faq-10141

  • How can I use [Auto Relocate] and [Relocate] to find missing files?

    If you've changed the location where you saved a track, the message [File is Missing] is displayed, and you may not be able to play or export the track. (The status column is marked with [!].)

    In this case, you can [Auto Relocate] or [Relocate] the track.

    [Auto Relocate] searches and relocates files in the folder specified by you in the [Preferences] > [Advanced] > [Database] > [Auto Relocate Search Folders].

    [Relocate] enables you to manually specify the location of the file and relocate it.

    Follow the instructions in either of the following two ways:

    • From the  application menu

    Select [File] > [Display All Missing Files] in the application menu. In the [Missing File Manager] window, click either the [Auto Relocate] or [Relocate] button.

    • From the context menu

    After selecting the track with [!], right-click to show the context menu and select [Auto Relocate] or [Relocate].

    https://rekordbox.com/support/faq/v6/#faq-4819

  • Do I need to reanalyze tracks to view the 3Band waveform ?

    You don't have to reanalyze tracks.

    Right-click the track and select [Add New Analysis Data] from a context menu.

    Follow the steps below to select [Add New Analysis Data] for the all the tracks of the library.

    1. Click Collection
    2. Click a track list to set the cursor on the track list.
    3. Press [Ctrl+A] to select all tracks.
    4. Right-click and select [Add New Analysis Data] from the context menu.

    If the selected track contains a track that already has [3Band] analysis data, the analysis will automatically skip the track.

    https://rekordbox.com/support/faq/v6/#faq-4808

  • What is Inflyte?

    Inflyte is a music promotion platform.

    Promoters and record labels use it to share tracks with DJs so they can play them in their sets.

    https://rekordbox.com/support/faq/v6/#faq-4763

  • Is there a trial for rekordbox ver. 6?

    No trial is available for rekordbox ver. 6, but a 30 Day Free Trial of the subscription plan is available.

    One free trial is available per subscriber. See also here.

    https://rekordbox.com/support/faq/v6/#faq-13382

  • After updating to ver.6, do I have to set cue points and beatgrid for my tracks again?

    No, you don't have to set them again.

    When you run ver. 6 for the first time, your current library will be converted for use with ver. 6.

    All information in your library, such as cues, beatgrid, and playlists, will be copied over. (Alternatively you can select [File] > [Library] > [Import your library from ver.5 (or earlier)].)

    https://rekordbox.com/support/faq/v6/#faq-q600059

  • What are Hardware Unlock devices ?

    When you connect a Hardware Unlock device, you can use it to control Performance mode without subscribing to a paid plan.

    The following devices are Hardware Unlock devices for rekordbox ver. 6:

    Performance mode control, Recording, Sharing mix, MIDI Learn

    • CDJ-3000
    • DJM-V10
    • DJM-S11
    • DJM-750MK2/450/250MK2
    • DDJ-1000/800/400/200
    • DDJ-RZX/RZ/RX/RR/RB/WeGO4
    • DDJ-XP1/XP2
    • XDJ-XZ/RX2/RX/RR
    • INTERFACE 2
    • RB-DMX1

    DVS

    • DJM-V10
    • DJM-S11
    • DJM-750MK2/450/250MK2
    • DDJ-RZX/RZ
    • DDJ-XP1/XP2
    • INTERFACE 2

    Video

    • DDJ-RZX

    Sampler Sequence Saving

    • DDJ-RZX/RZ/RX/RR

    (List correct as of Oct. 2020)

    https://rekordbox.com/support/faq/v6/#faq-q1525

  • I have a rekordbox ver. 5 subscription. What do I need to do to use ver. 6?

    We've renewed the rekordbox subscription structure and the ver. 5 plans won't work with ver. 6.

    Check the features and prices for each plan and choose a plan for ver. 6.

    If you no longer need your ver. 5 subscription plan, cancel it. Click here to visit the relevant page.

    You can compare the features included in each new plan here.

    https://rekordbox.com/support/faq/v6/#faq-q1508

  • I’ve installed rekordbox ver. 6. Can I use rekordbox ver. 5 on the same computer? /Can I use rekordbox ver. 5 and ver. 6 on the same computer?

    You can use rekordbox ver. 5 on the same computer even after installing ver. 6.

    However, you can't run ver. 5 and ver. 6 at the same time.

    The following restrictions also apply.

    • To use selected functions in ver. 5, you'll need the relevant license.

    Please note: If you already have a ver. 5 license (purchased or bundled), you can continue to use ver. 5. As of April 2020, it will no longer be possible to purchase a new ver. 5 license key.

    • To use selected functions in ver. 6, you'll need to take out the relevant subscription plan. When you run rekordbox ver. 6 for the first time and convert your library from the old version, all information such as cues, beatgrid, and playlists will be copied over. After this, the libraries of ver. 5 and ver. 6 do not sync. So, from then on, imported tracks and information such as cue points in one version won't be reflected in the other version.

    https://rekordbox.com/support/faq/v6/#faq-1549

  • I bought a piece of Pioneer DJ equipment that included a rekordbox dj license key. Can I use this DJ equipment to control Performance mode in rekordbox ver. 6?

    If the equipment isn't a rekordbox ver. 6 Hardware Unlock device, you'll need a subscription plan to control ver. 6 Performance mode.

    See a list of ver. 6 Hardware Unlock devices here.

    Using DJ equipment that was bundled with a rekordbox dj license key, you can control ver. 5 Performance mode.

    https://rekordbox.com/support/faq/v6/#faq-1578

  • Are there Plus Packs that add features to rekordbox ver. 6?

    rekordbox ver. 6 doesn't have Plus Packs (additional features).

    Additional features provided by ver. 5 Plus Packs are included in ver. 6 paid subscription plans.

    Core plan

    DVS

    Creative plan

    DVS, Video, RMX EFFECTS, and Lyric

    See details of the features included in each plan here.

    https://rekordbox.com/support/faq/v6/#faq-1754

  • I have multiple Pioneer DJ accounts. Can I switch between them?

    You can switch between accounts on My Page in rekordbox.

    Click [MY PAGE] and select [Switch Account] from the pull-down menu of email addresses in the top right corner of the screen.

    https://rekordbox.com/support/faq/v6/#faq-1763

  • When I start rekordbox from my Mac’s Dock, ver. 5 starts instead of ver. 6. What should I do?

    On a Mac, the install folder for ver. 6 has been renamed from [rekordbox 5] to [rekordbox 6].

    Use Finder to select [Applications], click the [rekordbox 6] folder, then double-click rekordbox.app to start ver. 6.

    Make sure the icon for ver. 6 is the one on the Dock if you want to start it from there.

    https://rekordbox.com/support/faq/v6/#faq-1851

  • What is My Page?

    There are 2 types of My Page.

    •  My Page on the website: rekordbox.com
    •  My Page in the application: rekordbox ver. 6 (or later)

    My Page on the website:

    After logging into the website, click your name in the top right corner to open My Page. You can edit your profile, check the information of the devices you've activated for your ver. 6 subscription plan, and check details of your license for ver. 5.

    My Page in the application:

    Start rekordbox (Mac/Windows) and click [MY PAGE]. You can activate/deactivate your computer after you've started a ver. 6 subscription plan. [INFORMATION], [Cloud Library Sync ]settings, and information on [KUVO] are all available here.

    https://rekordbox.com/support/faq/v6/#faq-1986

  • Where can I check the license information for rekordbox ver. 5?

    Visit My Page on the rekordbox.com.

    rekordbox ver. 5 licenses won't appear until they've been activated.

    https://rekordbox.com/support/faq/v6/#faq-2071

  • I have a rekordbox dj license key but I can’t activate rekordbox ver. 6 with it.

    You can't activate rekordbox ver. 6 using a rekordbox dj license key. You'll need to start a subscription plan for ver. 6 if you want to use the latest version of the application.

    https://rekordbox.com/support/faq/v6/#faq-2096

  • Where can I download rekordbox ver. 5?

    You can download rekordbox ver. 5 from here.

    https://rekordbox.com/support/faq/v6/#faq-2120

  • I’ve updated rekordbox to ver. 6, but I want to return to ver. 5. How can I do that?

    You can use rekordbox ver. 5 by following these steps:

    Windows:

    • Install ver. 5 again.
    • Double-click the rekordbox icon on the desktop.

    Mac:

    • Use Finder to select [Applications], then click the [rekordbox 5] folder.
    • Double-click rekordbox. app.

    Your ver. 5 library will be unchanged since you converted it for use with ver. 6. New cue information or tracks you've imported to ver. 6 won't be included in your ver. 5 library.

    https://rekordbox.com/support/faq/v6/#faq-2202

  • I subscribed Core Plan. What should I do next to use the features of Core Plan?

    You need to activate your computer.

    In rekordbox (Mac/Windows), open [MY PAGE] and turn on the [ON/OFF] button to the right of [Activate this computer] on the [PLAN] tab.

    You do not have to activate your mobile device.

    https://rekordbox.com/support/faq/v6/#faq-11144

  • I subscribed Creative Plan. What should I do next to use the features of Creative Plan such as Cloud Library Sync?

    You need to activate your computer or mobile device.

    To activate your computer:

    In rekordbox (Mac/Windows), open [MY PAGE] and turn on the [ON/OFF] button to the right of [Activate this computer] on the [PLAN] tab.

    To activate a mobile device:

    In rekordbox (iOS), open [Settings] > [Account Information] > [Subscription Plan] and turn on [Activate].

    You can check the activation status on My Page on the rekordbox website.

    https://rekordbox.com/support/faq/v6/#faq-2056