FAQ
What do you need help with?
What do you need help with?
If your Dropbox account is a Dropbox Business team account, rekordbox Cloud Unlimited powered by Dropbox cannot be used on your account.
If you create a new Dropbox personal account and join Professional DJ team, rekordbox Cloud Unlimited powered by Dropbox can be used on this new account.
For more information, see here.
Note:
https://rekordbox.com/en/support/faq/cloud-unlimited-6/#faq-36394
No, other member will not access to the files in your Dropbox folder.
https://rekordbox.com/en/support/faq/cloud-unlimited-6/#faq-q600158
For the policy on third-party access to personal files, please see the following link.
rekordbox Software License Agreement
https://rekordbox.com/en/support/faq/cloud-unlimited-6/#faq-36225
This is a cloud storage service with unlimited capacity in your Dropbox account, available when you use the Professional plan.
You can use unlimited cloud storage by joining the Dropbox Business team (Professional DJ team) using your Dropbox personal account.
When you use Cloud Library Sync, you can upload and save unlimited amounts of music and video files to the cloud.
You can keep using files that are already saved in the cloud in your Dropbox personal account by transferring the data files to the Professional DJ team.
Find out more details here.
https://rekordbox.com/en/support/faq/cloud-unlimited-6/#faq-26446
It's not possible to join the Professional DJ team in any of the following cases:
If either of the above applies to you, you'll need to create a new Dropbox personal account. If you're already using Cloud Library Sync, move your music files to the new Dropbox account. Find details here.
If you don't receive an email from Dropbox inviting you to join the Professional DJ team, check your spam folder. If you didn't receive the email, you can also receive an invitation to join the Professional DJ team from the notifications on the Dropbox website. Find more information on how to check your notifications here.
https://rekordbox.com/en/support/faq/cloud-unlimited-6/#faq-q600152
You'll still be able to use your Dropbox account that was previously used in the Professional DJ team, but your Dropbox account will no longer have unlimited storage capacity, and will instead work as a Dropbox Basic account (capacity: up to 2GB).
Previously saved music files won't be deleted even if the total amount exceeds the 2GB limit, but you won't be able to upload any more data.
You can rejoin the Professional DJ team with your Dropbox account at any time if you subscribe to the rekordbox Professional plan.
Find out more here.
https://rekordbox.com/en/support/faq/cloud-unlimited-6/#faq-26432
The following functions in Dropbox business will not be available via the Professional plan:
Find out more about the functions provided in Dropbox Business here.
https://rekordbox.com/en/support/faq/cloud-unlimited-6/#faq-26427
To change your email address after joining the Professional DJ team, you need to unregister your Dropbox account from the team and change your email address in the settings page of your Dropbox account.
Follow the steps below:
Find out more about changing the email address for your Dropbox account here.
https://rekordbox.com/en/support/faq/cloud-unlimited-6/#faq-26419
If you join the Professional DJ team using a Dropbox account with a paid personal plan, you'll only need to pay for the rekordbox Professional plan – you won't be charged twice.
When you set up rekordbox Cloud Unlimited powered by Dropbox, the payment is automatically switched.
https://rekordbox.com/en/support/faq/cloud-unlimited-6/#faq-26413
Yes, you can store files other than music files, as long as you comply with Dropbox's Terms of Service.
https://rekordbox.com/en/support/faq/cloud-unlimited-6/#faq-26411
This cloud Service is a service that provides the Customer the Dropbox storage that the Company is authorized to administer.
It is prohibited to conduct acts that disturb other customers, such as occupying the capacity.
https://rekordbox.com/en/support/faq/cloud-unlimited-6/#faq-26397
The Professional DJ team is a Dropbox Business team for rekordbox Cloud Unlimited powered by Dropbox.
By joining your Dropbox personal account to the Professional DJ team, you can use Dropbox with unlimited storage capacity.
https://rekordbox.com/en/support/faq/cloud-unlimited-6/#faq-26393
To use the rekordbox Cloud Unlimited powered by Dropbox feature, you'll need to:
Find out more details here.
https://rekordbox.com/en/support/faq/cloud-unlimited-6/#faq-26387