FAQ
What do you need help with?
Plans
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Will my rekordbox ver. 5 subscription automatically carry over to ver. 7?
We've renewed the rekordbox subscription structure and the ver. 5 plans won't work with ver. 7.
Check the features and prices for each plan and choose a plan for ver. 7. If you no longer need your ver. 5 subscription plan, cancel it.
You can compare the features of each new plan here.
https://rekordbox.com/en/support/faq/plans-mobile/#faq-95399
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Can I start/cancel my subscription for rekordbox for iOS (ver. 4) via the app?
On rekordbox for iOS (ver. 4), you can check the status of your subscription but you can't start/cancel it. To start/cancel a subscription, visit rekordbox.com.
https://rekordbox.com/en/support/faq/plans-mobile/#faq-3718
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If I start a subscription plan, which features can I use in rekordbox for iOS/Android?
The following features are available in rekordbox for iOS/Android when you start a subscription plan.
rekordbox for iOS/Android ver. 4.1.0 or later
- Core plan: All functions are available in the Free plan.
- Creative plan: Cloud Library Sync feature has no functional limitation.
- Professional plan: Cloud Library Sync feature has no functional limitation.
With 5TB cloud storage space, along with the automatic file upload feature, you can manage a large number of tracks and libraries in the cloud.
See details about the Cloud Library Sync at Features and FAQ.
rekordbox for iOS ver. 2.4.0.6. or earlier
- No subscription plans available.
https://rekordbox.com/en/support/faq/plans-mobile/#faq-3728
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I started a paid subscription plan. How do I start using the features included with the plan?
You need to activate your mobile device.
In rekordbox for iOS, open [Settings] > [Account Information] > [Subscription Plan] and turn on [Activate].
You can check the activation status on My Page on the rekordbox website.
Upgrade rekordbox for iOS to the following versions.
Professional plan: version 3.2.0 or higher
Cloud Option: version 4.1.0 or higherhttps://rekordbox.com/en/support/faq/plans-mobile/#faq-q100005
