FAQ

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Plans
  • Can I start/cancel my subscription for rekordbox for iOS (ver. 4) via the app?

    On rekordbox for iOS (ver. 4), you can check the status of your subscription but you can't start/cancel it. To start/cancel a subscription, visit rekordbox.com.

    Subscription start/cancel page

    https://rekordbox.com/en/support/faq/plans-mobile/#faq-3718

  • If I start a subscription plan, which features can I use in rekordbox for iOS/Android?

    The following features are available in rekordbox for iOS/Android when you start a subscription plan.

    rekordbox for iOS/Android ver. 4.1.0 or later

    • Core plan: All functions are available in the Free plan.
    • Creative plan: Cloud Library Sync feature has no functional limitation.
    • Professional plan: Cloud Library Sync feature has no functional limitation.
      With 5TB cloud storage space, along with the automatic file upload feature, you can manage a large number of tracks and libraries in the cloud.

    See details about the Cloud Library Sync at Features and FAQ.

    rekordbox for iOS ver. 2.4.0.6. or earlier

    • No subscription plans available.

     

    https://rekordbox.com/en/support/faq/plans-mobile/#faq-3728

  • I started a paid subscription plan. How do I start using the features included with the plan?

    You need to activate your mobile device.

    In rekordbox for iOS, open [Settings] > [Account Information] > [Subscription Plan] and turn on [Activate].

    You can check the activation status on My Page on the rekordbox website.

    Upgrade rekordbox for iOS to the following versions.
    Professional plan: version 3.2.0 or higher
    Cloud Option: version 4.1.0 or higher

    https://rekordbox.com/en/support/faq/plans-mobile/#faq-q100005