顾客的宝贵意见是我们改善服务的源泉。
在办理变更、解约手续时，请协助填写以下调查问卷。
调查问卷的回答结果采用不会确定客户个人的形式，将用于提高、改善今后rekordbox产品和服务。
回答调查问卷所需时间约为5分钟，共9个问题。

请告知从过去到今天为止的DJ操作频率　[可不回答]

请告知今后可能出现的DJ操作频率　[可不回答]

关于rekordbox.com　Web网站　[可不回答]

关于订阅套餐价格　[可不回答]

关于rekordbox　DJ软件的运行　[可不回答]

关于rekordbox　DJ软件的功能方面　[可不回答]

请回答您对确保rekordbox　软件各项功能可以使用的设置步骤、设置容易性的印象　[可不回答]

您会向熟人、朋友推荐rekordbox吗？　[可不回答]

请告知变更套餐或解约的理由　[200字以内 / 可不填写]

在下次合同更新日更换新套餐。

---

顾客的宝贵意见是我们改善服务的源泉。
在办理变更、解约手续时，请协助填写以下调查问卷。
调查问卷的回答结果采用不会确定客户个人的形式，将用于提高、改善今后rekordbox产品和服务。
回答调查问卷所需时间约为5分钟，共9个问题。

请告知从过去到今天为止的DJ操作频率　[可不回答]

请告知今后可能出现的DJ操作频率　[可不回答]

关于rekordbox.com　Web网站　[可不回答]

关于订阅套餐价格　[可不回答]

关于rekordbox　DJ软件的运行　[可不回答]

关于rekordbox　DJ软件的功能方面　[可不回答]

请回答您对确保rekordbox　软件各项功能可以使用的设置步骤、设置容易性的印象　[可不回答]

您会向熟人、朋友推荐rekordbox吗？　[可不回答]

请告知变更套餐或解约的理由　[200字以内 / 可不填写]

流程将于稍后结束
顾客的宝贵意见是我们改善服务的源泉。请告知降级为Free计划的理由。

请告知解约理由

下列关于rekordbox的陈述，你同意哪一个?

请告知变更套餐或解约的理由（200字以内。可不填写。）

流程将于稍后结束。顾客的宝贵意见是我们改善服务的源泉。请告知变更套餐的理由。

变更套餐的理由是什么？请选择最合适的选项

有其他正在使用的DJ应用程序吗？（可多选）

有其他已签约的订阅服务吗？（可多选）

请告知变更套餐或解约的理由（200字以内。可不填写。）

流程将于稍后结束。顾客的宝贵意见是我们改善服务的源泉。请告知变更套餐的理由。

变更套餐的理由是什么？请选择最合适的选项

有其他正在使用的DJ应用程序吗？（可多选）

有其他已签约的订阅服务吗？（可多选）

请告知变更套餐或解约的理由（200字以内。可不填写。）

流程将于稍后结束。顾客的宝贵意见是我们改善服务的源泉。请告知变更套餐的理由。

变更套餐的理由是什么？请选择最合适的选项

有其他正在使用的DJ应用程序吗？（可多选）

有其他已签约的订阅服务吗？（可多选）

请告知变更套餐或解约的理由（200字以内。可不填写。）

流程将于稍后结束。顾客的宝贵意见是我们改善服务的源泉。请告知变更套餐的理由。

变更套餐的理由是什么？请选择最合适的选项

有其他正在使用的DJ应用程序吗？（可多选）

有其他已签约的订阅服务吗？（可多选）

请告知变更套餐或解约的理由（200字以内。可不填写。）

目前为修改价格前的合同。解约后重新签约将采用新价格，您是否同意？

现有套餐

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现有价格

重新签约价格

Plan -

Japan: Notation based on the Specified Commercial Transaction Act
USA: Notation based on the Uniform Electronic Transaction Act, etc.
UK: Notation based on the Consumer Contracts Regulations

 

Purchase Terms and Condition

By purchasing paid subscription plan for rekordbox you agree to the following terms and conditions.

 

Distributor
AlphaTheta Corporation

 

Company
Address
6F, Yokohama i-Mark Place
4-4-5 Minatomirai, Nishi-ku, Yokohama, Kanagawa 220-0012 Japan

 

Contact
For inquiries, please use the following inquiry form. We offer 24/7 customer support. Telephone inquiries are not accepted.
https://rekordbox.com/en/support/contact/

 

Features of the Application
・Application for music management and DJ players (for Windows/Mac), and its extensions
*For details, please refer to the product page.
https://rekordbox.com/en/

 

System Requirements
For system requirements, please refer to the following page.
https://rekordbox.com/en/download/#system

 

Sales Prices
Sales prices are listed in the product page. Prices with each currency will be shown in the order entry process.
Other Necessary Expenditures
・Taxes imposed in each country (e.g. consumption tax, VAT) *Total purchase fee including taxes will be shown in the order entry process.
・Internet communication fee for downloading software and registration *All internet communication charges must be paid by the customer.

 

Necessary Expenditures after Purchase
Internet communication fee may be applied, whilst operating Application. To use the full functionality of the Application it requires access to the internet.

 

Restrictions on Products
Depends on each rekordbox plan, application can be installed into some computers per license as following list :

rekordbox plan numbers of computer
Core plan 2
Creative plan 4

 

Payment Methods
Payment shall be made by a credit card or through the PayPal system. Customers will be charged based on a cut-off date designated by a credit-card company or a clearing company. Payment will be completed by the transaction system of our agency, Digital River Inc.

 

Method of Product Delivery
After completing payment, the Application which you bought will be activated. Delivery is completed when the completing payment.

 

Returning Products and Refunds
To the maximum extent permitted by applicable law, due to the nature of the products,
all sales are final and returns are not accepted. For more details, refer to the General Terms and Conditions listed on the purchase screen.”

 

Subscription Agreements

1. Subscription agreement allows customers to use contents of the software, for one month (“Expiration date of the first agreement”) from the day on which the purchase has been completed by the customers who have a good understanding of the contents written on this site.

2. Subscription agreement will be automatically renewed for another period of one month (“Expiration date of automatically renewed agreements”), unless particular cancellation in writing is made by customers. In the case of AlphaTheta confirming the cancellation during the subscription terms, the agreement will end at the expiration date of such terms.

3. In the case referred to in the preceding paragraph, even when cancellation of the agreements has been completed, all customer’s liabilities during the subscription terms will not be extinguished until such obligations have been fulfilled. Customers acknowledge that any paid fee for the subscription will not be refunded.

 

Aftercare Service
For aftercare services, please contact us via an inquiry form.
https://rekordbox.com/en/support/information/

 

Responsibility of Buyers
In order to use rekordbox, customers must implement registration in the Pioneer DJ account.

 

The Latest Information on the Application
The latest information on the Application is available in the following page.
https://rekordbox.com/en/support/information/

 

Procedures for Settling Disputes
The following legal conditions shall be applied to disputes stemmed from purchase of the products.
(1) All disputes shall be governed by the Japanese Law.
(2) All disputes arising between AlphaTheta Corporation and customers shall be submitted to the exclusive jurisdiction of the Tokyo District Court.

 

Which laws apply to this contract and where you may bring legal proceedings:

If you are a non-EEA or UK consumer these terms shall be governed by Japanese law and all disputes shall be submitted to the exclusive jurisdiction of the Tokyo District Court.

If you are an EEA or UK consumer the laws and courts of your country of residence will apply to any disputes arising out of or relating to these terms or the services.

If you are an EU consumer disputes may be submitted for online resolution to the European Commission Online Dispute Resolution platform
https://ec.europa.eu/consumers/odr/main/?event=main.trader.register

 

 

 

 

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