FAQ

What do you need help with?

• Can I use iTunes/Apple Music app playlists in rekordbox for Android?

  You can't directly browse iTunes/Apple Music app playlists in rekordbox for Android, but you can use them via rekordbox for Mac/Windows in the following way:

  1. Right-click the playlist displayed in the [iTunes] category in rekordbox for Mac/Windows and click [Import Playlist].
  -> The playlist is copied to the [Playlists] category. (Please note that copied playlists are not synced when you change your iTunes/Apple Music app playlists.)
  2. Connect rekordbox for Mac/Windows and rekordbox for Android to the same Wi-Fi network.
  3. In rekordbox for Android, tap [Connect to rekordbox (Mac/Win)].
  4. In rekordbox for Mac/Windows, click [SEARCH MOBILE].
  -> The playlist copied in step 1 will be synced to rekordbox for Android.
  5. Right-click the track you want to use in rekordbox for Mac/Windows and click [Mobile Library Sync] > [Transfer to the mobile device].
  -> The track will be transferred.

  https://rekordbox.com/en/support/faq/operation-hints-android/#faq-q110007

• I forgot which email address I used for my AlphaTheta account, which is also used for logging into rekordbox for Mac/Windows. Where can I check which address I used?

  Follow the steps below to check the email address of the AlphaTheta account with which you're logged into rekordbox for Mac/Windows:
  1. Start rekordbox for Mac/Windows.
  2. Select [MY PAGE] at the top of the window.
  -> The email address is shown in the top right corner of the [MY PAGE] window.

  https://rekordbox.com/en/support/faq/operation-hints-android/#faq-q110008

• Track titles are grayed out on my mobile device and I can’t play them.

  When a track title is grayed out, it means the file doesn't exist on that device. To play the track on your mobile device, you need to transfer it in one of the following ways:

  ■ File transfer using Mobile Library Sync
  1. Connect rekordbox for Mac/Windows and rekordbox for iOS/Android to the same Wi-Fi network.
  2. In rekordbox for iOS/Android, tap [Connect to rekordbox (Mac/Win)].
  3. In rekordbox for Mac/Windows, click [SEARCH MOBILE].
  4. Select the track from a track list in rekordbox for Mac/Windows, and right-click to show the context menu. Select [Mobile Library Sync] > [Transfer to the mobile device].

  ■ Using Cloud Library Sync
  1. Upload the track from the device that contains it.
    1-1. rekordbox for Mac/Windows: Select the track from a track list, right-click and select [Cloud Library Sync] > [Upload] from the context menu.
    1-2. rekordbox for iOS/Android: Swipe the track to the left, tap [...], then tap [Upload to Cloud].
  2. Once you've uploaded the track, your mobile device will display the following icon:
      
  After swiping the track to the left, tap [...], and select [Download from Cloud].

  https://rekordbox.com/en/support/faq/operation-hints-android/#faq-q110010

• Can I play tracks from Inflyte in rekordbox for Android?

  The rekordbox for Mac/Windows [Inflyte] category is not synced to rekordbox for Android. However, you can play tracks from Inflyte in [Collection].

   

  https://rekordbox.com/en/support/faq/operation-hints-android/#faq-q110011