FAQ Categories rekordbox for iOS | rekordbox｜DJ software for professional DJs

What DJ units support PRO DJ LINK?

rekordbox for iOS (ver. 4)

Units compatible with PRO DJ LINK (as of Oct. 2024)

	Wi Fi	Wired connection
	Wi Fi	USB	Ethernet
CDJ-3000	✔	Type-B	✔
CDJ-TOUR1	✔	Type-B	✔
CDJ-2000NXS2	✔	Type-B	✔
CDJ-2000NXS	✔	✕	✔
CDJ-900NXS	✔	✕	✔
XDJ-1000MK2	✔	Type-B	✔
XDJ-1000	✔	✕	✔
XDJ-700	✔	✕	✔
DJM-A9	✔	✕	✔
euphonia	✕	✕	✕
OPUS-QUAD	✔	Type-C	✔
OMNIS-DUO	✔	✕	✕
XDJ-AZ	✔	Type-C	✔
XDJ-XZ	✔	Type-B	✔
XDJ-RR	✕	Type-B	✕
XDJ-RX3	✕	Type-B	✕
XDJ-RX2	✕	Type-B	✕
XDJ-RX	✔	✕	✔

https://rekordbox.com/en/support/faq/ios/#faq-1238

Can I DJ using only rekordbox for iOS?

From rekordbox for iOS (ver. 4), DJ play is enabled by rotating the mobile device sideways in addition to music management.

Additionally, DJ play is enabled by connecting the supported DJ controller.

You can also download the tracks to CDJ/XDJ by connecting mobile device to CDJ/XDJ with PRO DJ LINK as always.

https://rekordbox.com/en/support/faq/ios/#faq-3525

Can I use rekordbox for iOS on my iPad?

From rekordbox for iOS (ver. 4), iPad is also supported.

https://rekordbox.com/en/support/faq/ios/#faq-3526

How can I connect my mobile device to the PRO DJ LINK network?

Note: rekordbox for iOS (ver. 4) does not support (USB Type-A) wired connection.

- Wired connection (USB Type-B)

Connect DJ players (CDJ/XDJ) and a DJ mixer to a switching hub or a router with a built-in switching hub.

Connect your mobile device to a USB Type-B port on either of the DJ players (CDJ/XDJ).

*Turn off Wi-Fi on your mobile device to change to a wired connection.

Example

(1) Switching hub or router with built-in switching hub

(2) LAN cable

(3) Lightning to USB A adapter

(4) USB cable (A-B)

*(1) and (2) are not required for connection with All-in-one-DJ-System.

*Behaviors may differ from expectations depending on external devices, cables, and adapters.

- Wired connection (USB Type-C)

Connect DJ players (CDJ/XDJ) and a DJ mixer to a switching hub or a router with a built-in switching hub.

Connect your mobile device to a USB Type-C port on either of the DJ players (CDJ/XDJ).

*Turn off Wi-Fi on your mobile device to change to a wired connection.

Example

(1) Switching hub or router with built-in switching hub

(2) LAN cable

(3) Lightning to USB A adapter

(4) USB cable (A-C)

(5) USB cable (C-C)

*(1) and (2) are not required for connection with All-in-one-DJ-System.

*Behaviors may differ from expectations depending on external devices, cables, and adapters.

- Wired connection (Ethernet)

Connect DJ players (CDJ/XDJ) and a DJ mixer to a switching hub or a router with a built-in switching hub.

Connect your mobile device to a router or LAN hub.

*Turn off Wi-Fi on your mobile device to change to a wired connection.

Example

(1) Switching hub or router with built-in switching hub

(2) LAN cable

(3) Lightning to USB A adapter

(4) USB Ethernet adapter

*(1) is not required for connection with All-in-one-DJ-System.

*Behaviors may differ from expectations depending on external devices, cables, and adapters.

- Wireless connection (Wi-Fi)

Connect DJ players (CDJ/XDJ) and a DJ mixer to a wireless router with a built-in switching hub.

Connect your mobile device to the wireless router.

Example

(1) Wireless router with built-in switching hub

(2) LAN cable

*Behaviors may differ from expectations depending on external devices, cables, and adapters.

https://rekordbox.com/en/support/faq/ios/#faq-q100037

Why do I have to log in?

We ask you to log in with your AlphaTheta account in order to do the following for free.

Play DJ with DJ controller (e.g. DDJ-FLX2, DDJ-GRV6, DDJ-FLX4).
Synchronize your library with Cloud Library Sync.
Seamless track management between multiple devices is possible using the cloud.
Note: Free and Core plans are limited to 10 tracks.
Synchronize your library with rekordbox for Mac/Windows.
You can sync your library with a PC/Mac connected to the same Wi-Fi network.

In addition, logging in allow us to collect feedback and information to improve our products.

https://rekordbox.com/en/support/faq/ios/#faq-q100082

I’m DJing on equipment that’s connected via Wi-Fi to rekordbox for iOS. Can I make/receive phone calls or use other applications on my mobile device at the same time?

If you make/receive a phone call or use another application while DJing using rekordbox for iOS, rekordbox for iOS will continue running in the background. However, applications running in the background may stop or pause depending on iOS control. If this happens, you'll need to reconnect rekordbox for iOS.

https://rekordbox.com/en/support/faq/ios/#faq-3561

Can I use a library from an earlier version of rekordbox for iOS with rekordbox for iOS (ver. 4)?

Libraries from earlier versions of rekordbox for iOS can't be used with rekordbox for iOS (ver. 4). If you're using a PC/Mac, you can convert the library from a version of rekordbox for Mac/Windows earlier than ver. 6 to use with rekordbox for Mac/Windows (ver. 6). Then you can sync it with rekordbox for iOS (ver. 4).

https://rekordbox.com/en/support/faq/ios/#faq-3527

When I connect to a CDJ/XDJ/DJM via a wired connection and tap [Connect to CDJ/XDJ/DJM], the message “Turn Wi-Fi ON and connect to the Wi-Fi router connected to CDJ/XDJ/DJM via LAN cable.” appears. What does this mean?

It takes about 20 seconds to start communication after connecting the CDJ/XDJ/DJM to your mobile device via a wired connection.
Wait a while after connecting, then tap [Connect to CDJ/XDJ/DJM].

https://rekordbox.com/en/support/faq/ios/#faq-12293

Does my rekordbox for iOS (ver. 4) library sync with the one in a version of rekordbox for Mac/Windows earlier than ver. 6?

The rekordbox for iOS (ver. 4) library can't sync with the one in a version of rekordbox for Mac/Windows earlier than ver. 6. Please use rekordbox for Mac/Windows (ver. 6) to sync a library with rekordbox for iOS (ver. 4).

https://rekordbox.com/en/support/faq/ios/#faq-3528

Can I use iTunes/Apple Music app playlists in rekordbox for iOS?

You can't directly browse iTunes/Apple Music app playlists in rekordbox for iOS, but you can use them via rekordbox for Mac/Windows in the following way:

1. Right-click the playlist displayed in the [iTunes] category in rekordbox for Mac/Windows and click [Import Playlist].
-> The playlist is copied to the [Playlists] category. (Please note that copied playlists are not synced when you change your iTunes/Apple Music app playlists.)
2. Connect rekordbox for Mac/Windows and rekordbox for iOS to the same Wi-Fi network.
3. In rekordbox for iOS, tap [Connect to rekordbox (Mac/Win)].
4. In rekordbox for Mac/Windows, click [SEARCH MOBILE].
-> The playlist copied in step 1 will be synced to rekordbox for iOS.
5. Right-click the track you want to use in rekordbox for Mac/Windows and click [Mobile Library Sync] > [Transfer to the mobile device].
-> The track will be transferred.

https://rekordbox.com/en/support/faq/ios/#faq-3570

Let me know the streaming services supported by rekordbox for iOS.

rekordbox for iOS supports the streaming services shown below.

SoundCloud
TIDAL
Beatport Streaming

(As of March 2024)

Please confirm the support status in each country with each streaming service.

SoundCloud

TIDAL

Beatport

https://rekordbox.com/en/support/faq/ios/#faq-q100057

Let me know which DJ controller can be played in a combination with rekordbox for iOS.

The following DJ controllers are supported.

　DDJ-200
　DDJ-FLX2
　DDJ-FLX4
　DDJ-GRV6

(As of October 2024)

https://rekordbox.com/en/support/faq/ios/#faq-q100051

Nothing happens when I connect rekordbox for iOS (ver. 4) to the USB terminal of a CDJ/XDJ/DJM.

In rekordbox for iOS (ver. 3 or later), the process for making a wired connection has changed from the previous method of connecting from a USB Type-A terminal to a USB Type-B or Type-C terminal.
To learn how to connect, click here.
Traditional connection methods limit file transfer speed, and file formats such as WAV/AIFF and FLAC/ALAC can’t be used.
With rekordbox for iOS (ver. 3 or later), we've changed the wired connection method to allow these file formats, and to improve stability.

https://rekordbox.com/en/support/faq/ios/#faq-12681

I’ve connected my mobile device and DJ equipment to the same Wi-Fi network, but even if I tap [Connect to CDJ/XDJ/DJM] in rekordbox for iOS, it won’t connect to the DJ equipment.

Communication between devices may be blocked by network security.
Wi-Fi router security settings may block communication between devices. Please check the settings of your Wi-Fi router.
If you're using a VPN connection, please turn off the VPN connection.
A firewall blocking the communication can be one of other possible reasons.

https://rekordbox.com/en/support/faq/ios/#faq-3648

How do I connect to DDJ-GRV6?

1.Connect a USB power supply adapter or mobile battery to the USB port (for power supply) on DDJ-GRV6.

2.Connect the mobile device to the USB port (for device connection) of DDJ-GRV6 using a USB cable.

If power can be supplied from your mobile device, Step 1 can be skipped.

When using the unit with a USB power adapter or mobile battery connected to the USB port (for power supply), make sure it has a maximum voltage of 24V or less and DC 9V 3A.
Use a USB cable certified to the appropriate standard.
Use a mobile battery without a power-saving function.

https://rekordbox.com/en/support/faq/ios/#faq-q100090

Are trial subscriptions available for the streaming services?

Yes.
Each streaming service offers a trial subscription. (As of March 2024)

For the latest information, refer to the website of each service.
・SoundCloud
・TIDAL
・Beatport

https://rekordbox.com/en/support/faq/ios/#faq-q100074

Do I need to sign up for a subscription from the app in order to DJ while connected to a supported controller?

No, you are not required.
You must sign up for a subscription from the app only if using paid functions.
Go here for details

https://rekordbox.com/en/support/faq/ios/#faq-q100070

How do I connect to DDJ-200?

You can connect to DDJ-200 using a USB cable or Bluetooth.
For details, refer to the Instruction Manual of DDJ-200.

- To connect using Bluetooth
1. Connect a power supply of DC +5 V and 500 mA or more to the DDJ-200 USB terminal.
2. Connect rekordbox for iOS with Bluetooth.

*The sound is output from the mobile device.
*There is a greater likelihood of experiencing audio latency compared to a USB connection.

https://rekordbox.com/en/support/faq/ios/#faq-q100067

How can I use rekordbox Cloud Option 1TB powered by Dropbox?

To use the rekordbox Cloud Option 1TB powered by Dropbox feature, you'll need to:

Cloud Option.
Create a Dropbox personal account.
Join the Cloud Option DJ team (from My Page on rekordbox.com)
Upgrade rekordbox to the following versions.

rekordbox for Mac/Windows ver. 6.8.0 or later
rekordbox for iOS ver. 4.1.0 or later
rekordbox for Android ver. 4.1.0 or later

Find out more details here.

https://rekordbox.com/en/support/faq/ios/#faq-53311

I have changed from the Cloud Option to the Professional plan (or vice versa). How do I change the Dropbox Business team?

If you change your plan from the Cloud Option to the Professional plan, the Dropbox account that has joined the Cloud Option DJ team will automatically be invited to the Professional DJ team.

If you change your plan from the Professional plan to the Cloud Option, the Dropbox account that has joined the Professional DJ team will automatically be invited to the Cloud Option DJ team when the Professional plan term of validity expires.

In both cases, check for invitation emails from Dropbox and join the team.

https://rekordbox.com/en/support/faq/ios/#faq-52052

What is rekordbox Cloud Option 1TB powered by Dropbox?

This is a cloud storage service with up to 1 TB of space you can use by adding the Cloud Option.

By adding your Dropbox personal account to the Dropbox Business team (Cloud Option DJ team), you can use up to 1 TB worth of space on the cloud storage.

Using the Cloud Library Sync enables you to upload and save music and video files to the cloud storage.

Music files already saved to the cloud storage with your Dropbox personal account can be used continually by moving your data files to the Cloud Option DJ team.

Find out more details here.

https://rekordbox.com/en/support/faq/ios/#faq-52041

What is the Cloud Option DJ team?

A Dropbox Business team for Cloud Option.

You can use up to 1 TB worth of cloud storage space by entering your Dropbox personal account in the Cloud Option DJ team.

https://rekordbox.com/en/support/faq/ios/#faq-52047

What kind of payment is applied if I add the Cloud Option while subscribing to the Core plan/Creative plan?

You will first have to make a full payment of the Cloud Option. Afterward, payments for unused days will be refunded.

The maximum rate for refunds is 90%.

https://rekordbox.com/en/support/faq/ios/#faq-52057

When PRO DJ LINK is connected, the tracks of the streaming service is not displayed on DJ equipment or mobile device.

When PRO DJ LINK is connected, the tracks of the streaming service cannot be used.

https://rekordbox.com/en/support/faq/ios/#faq-q100065

Let me know how to cancel the in-app subscription.

For the cancellation, please contact Apple Inc. or Google LLC from the links shown below.

https://rekordbox.com/en/support/faq/ios/#faq-q100065

Can the in-app subscription be refunded?

Please contact Apple Inc. or Google LLC.

https://rekordbox.com/en/support/faq/ios/#faq-q100064

What are the benefits of signing up for a subscription from the app?

The following are available as paid functions:

Hiding advertisements
Rotating the screen while playing tracks
Various additional effects
Pre-cueing
Controlling Track's key
Customizing the pad

https://rekordbox.com/en/support/faq/ios/#faq-q100062

I have a subscribing plan for rekordbox.com. Do I need to sign up for a subscription from the app separately in order to use the paid functions of rekordbox for iOS?

Yes, you need to sign up for a subscription from the app separately.

https://rekordbox.com/en/support/faq/ios/#faq-q100061

I rotated the mobile device sideways, but the screen does not become DJ screen.

Turn off the rotation lock function of your mobile device and turn it sideways again.

If you are connected to PRO DJ LINK, your screen will be locked to portrait mode.

*It may not be possible to rotate the mobile device sometimes, such as when displaying a pop-up message.

https://rekordbox.com/en/support/faq/ios/#faq-q100053

How do I connect to DDJ-FLX4?

You can connect to DDJ-FLX4 using a USB cable or Bluetooth.
For details, refer to the Instruction Manual of DDJ-FLX4.

To connect using a USB cable

Connect a USB power supply adapter or mobile battery to the USB port (for power supply) on DDJ-FLX4.
Connect the mobile device to the USB port (for device connection) of DDJ-FLX4 using a USB cable.
*The sound is output from the MASTER output terminals and headphones output terminal of DDJ-FLX4.

To connect using Bluetooth

Connect a USB power supply adapter or mobile battery to the USB port (for power supply) on DDJ-FLX4.
On rekordbox for iOS, access [rekordbox Button] > [Bluetooth] and select DDJ-FLX4 to connect via Bluetooth.
*The sound is output from the mobile device.
*There is a greater likelihood of experiencing audio latency compared to a USB connection.

*When using the unit with a USB power adapter or mobile battery connected to the USB port (for power supply), make sure it has a maximum voltage of 24V or less and DC 9V 3A.
*Use a USB cable certified to the appropriate standard.
*Use a mobile battery without a power-saving function.

https://rekordbox.com/en/support/faq/ios/#faq-q100052

“Failed to activate the mobile device. Wait a while and try activating again.” was displayed when I tried to activate the mobile device. What do I do next?

Mobile devices with rekordbox for iOS/Android ver. 3.4.2 or earlier installed cannot be activated.

Please use one of the following rekordbox versions.

rekordbox for iOS/Android ver. 3.4.3 or later

Please also see here.

https://rekordbox.com/en/support/faq/ios/#faq-45345

What is Dropbox and AlphaTheta corporation’s policy on third-party access to personal files?

For the policy on third-party access to personal files, please see the following link.

Dropbox Terms

rekordbox Software License Agreement

https://rekordbox.com/en/support/faq/ios/#faq-36790

Can I start/cancel my subscription for rekordbox for iOS (ver. 4) via the app?

On rekordbox for iOS (ver. 4), you can check the status of your subscription but you can't start/cancel it. To start/cancel a subscription, visit rekordbox.com.

Subscription start/cancel page

https://rekordbox.com/en/support/faq/ios/#faq-3718

I can’t play tracks from my iOS Music app via rekordbox for iOS.

Tracks deleted from the iOS Music app won't be available in rekordbox for iOS.

https://rekordbox.com/en/support/faq/ios/#faq-3626

I forgot which email address I used for my AlphaTheta account, which is also used for logging into rekordbox (Mac/Windows). Where can I check which address I used?

Follow the steps below to check the email address of the AlphaTheta account with which you're logged into rekordbox for Mac/Windows:
1. Start rekordbox for Mac/Windows.
2. Select [MY PAGE] at the top of the window.
-> The email address is shown in the top right corner of the [MY PAGE] window.

https://rekordbox.com/en/support/faq/ios/#faq-3582

If I start a subscription plan, which features can I use in rekordbox for iOS/Android?

The following features are available in rekordbox for iOS/Android when you start a subscription plan.

rekordbox for iOS/Android ver. 3 or later

Core plan: All functions are available in the Free plan.
Creative plan: Cloud Library Sync feature has no functional limitation.
Professional plan: Cloud Library Sync feature has no functional limitation. With unlimited cloud storage space, along with the automatic file upload feature, you can manage all your tracks and libraries in the cloud.

See details about the Cloud Library Sync at Features and FAQ.

rekordbox for iOS ver. 2.4.0.6. or earlier

No subscription plans available.

https://rekordbox.com/en/support/faq/ios/#faq-3728

I can’t use track search when a rekordbox for iOS track is loaded to DJ equipment.
I can’t call up a Hot Cue on another track when a rekordbox for iOS track is loaded to DJ equipment.

You can't use track search when a track is loaded to DJ equipment using rekordbox for iOS.
You can't call up a Hot Cue on another track when you’re using rekordbox for iOS because selected Hot Cues are canceled when you change the track that’s being played.

https://rekordbox.com/en/support/faq/ios/#faq-3637

I started a paid subscription plan. How do I start using the features included with the plan?

You need to activate your mobile device.

In rekordbox for iOS, open [Settings] > [Account Information] > [Subscription Plan] and turn on [Activate].

You can check the activation status on My Page on the rekordbox website.

Upgrade rekordbox for iOS to the following versions.
Professional plan: version 3.2.0 or higher
Cloud Option: version 4.1.0 or higher

https://rekordbox.com/en/support/faq/ios/#faq-q100005

How do I connect to DDJ-FLX2?

You can connect to DDJ-FLX2 using a USB cable or Bluetooth.
For details, refer to the Instruction Manual of DDJ-FLX2.

To connect using a USB-C cable

Connect the mobile device to the USB-C port of DDJ-FLX2 using a USB cable.
*The sound is output from the MASTER output terminals and headphones output terminal of DDJ-FLX2.

To connect using Bluetooth

Connect a USB power supply adapter or mobile battery to the USB port on DDJ-FLX2.
On rekordbox for iOS, access [rekordbox Button] > [Bluetooth] and select DDJ-FLX2 to connect via Bluetooth.
*The sound is output from the mobile device.
*There is a greater likelihood of experiencing audio latency compared to a USB connection.
*When using the unit with a USB power adapter or mobile battery connected to the USB port, make sure it has the power supply voltage of DC +5V and the power supply ability of 500 mA or more.
*Use a USB cable certified to the appropriate standard.
*Use a mobile battery without a power-saving function.

https://rekordbox.com/en/support/faq/ios/#faq-q100088

When rekordbox for Mac/Windows (ver. 5) is connected via Wi-Fi, the error message [No mobile device is found] appears and it won’t connect with rekordbox for iOS/Android (ver. 3).

You can't connect rekordbox for Mac/Windows (ver. 5) with rekordbox for iOS/Android (ver. 3) via Wi-Fi.
To do this, you'll need to use rekordbox for Mac/Windows (ver. 6) or later.
Library sync features are made possible by the reconfigured libraries in rekordbox for Mac/Windows (ver. 6) and rekordbox for iOS/Android (ver. 3).
If you connect rekordbox for Mac/Windows (ver. 6) and rekordbox for iOS/Android (ver. 3) via Wi-Fi, you can use the new library sync feature, Mobile Library Sync.

https://rekordbox.com/en/support/faq/ios/#faq-12585

Track titles are grayed out on my mobile device and I can’t play them.

When a track title is grayed out, it means the file doesn't exist on that device. To play the track on your mobile device, you need to transfer it in one of the following ways:

■ File transfer using Mobile Library Sync
1. Connect rekordbox for Mac/Windows and rekordbox for iOS/Android to the same Wi-Fi network.
2. In rekordbox for iOS/Android, tap [Connect to rekordbox (Mac/Win)].
3. In rekordbox for Mac/Windows, click [SEARCH MOBILE].
4. Select the track from a track list in rekordbox for Mac/Windows, and right-click to show the context menu. Select [Mobile Library Sync] > [Transfer to the mobile device].

■ Using Cloud Library Sync
1. Upload the track from the device that contains it.
  1-1. rekordbox for Mac/Windows: Select the track from a track list, right-click and select [Cloud Library Sync] > [Upload] from the context menu.
  1-2. rekordbox for iOS/Android: Swipe the track to the left, tap [...], then tap [Upload to Cloud].
2. Once you've uploaded the track, your mobile device will display the following icon:

After swiping the track to the left, tap [...], and select [Download from Cloud].

https://rekordbox.com/en/support/faq/ios/#faq-3604

I connected rekordbox for Mac/Windows and rekordbox for iOS to the same Wi-Fi router, but I can’t find my mobile device in rekordbox for Mac/Windows.

Communication between devices may be blocked by network security.
Wi-Fi router security settings may block communication between devices. Please check the settings of your Wi-Fi router.
If you're using a VPN connection, please turn off the VPN connection.
A firewall blocking the communication can be one of other possible reasons.

https://rekordbox.com/en/support/faq/ios/#faq-12606

Can I play tracks from Inflyte in rekordbox for iOS?

The rekordbox for Mac/Windows [Inflyte] category is not synced to rekordbox for iOS. However, you can play tracks from Inflyte in [Collection].

https://rekordbox.com/en/support/faq/ios/#faq-3615

I can’t import some tracks to rekordbox for iOS.

The types of audio files listed below are not supported in rekordbox for iOS:
・Audio files downloaded from Apple Music
・Audio files not downloaded from iCloud
・Audio files protected by Digital Rights Management (DRM)

*For Apple Music users
If "Sync Library" is enabled in Apple Music, you can't use audio files downloaded from Apple Music in
rekordbox for iOS because they’re protected by Digital Rights Management (DRM).

https://rekordbox.com/en/support/faq/ios/#faq-12763

Even if I tap [Connect to CDJ/XDJ/DJM] in rekordbox (iOS) on iOS 14 or later, it won’t connect to the DJ equipment.

In iOS 14, and later versions, you'll need to allow rekordbox to access your local network. You can do this in the iOS settings.

https://rekordbox.com/en/support/faq/ios/#faq-q100002

Why can’t I find my mobile device in rekordbox (Mac/Windows) even when I tap [Connect to rekordbox (Mac/Win)] in rekordbox (iOS) on iOS 14 or later?

In iOS 14, and later versions, you'll need to allow rekordbox to access your local network. You can do this in the iOS settings.

https://rekordbox.com/en/support/faq/ios/#faq-q100001

I can’t change the SMART FADER settings.

If you are connected to the DJ controller, access [Settings] > [DJ Controller Device Name] to use the setting items to change the settings.
If you are using the app on its own (device is turned sideways), access [Settings] > [General] to use the setting items to change the settings.

https://rekordbox.com/en/support/faq/ios/#faq-q100087

What types of file formats are used by streaming services?

The file formats used by each streaming service are as follows:

SoundCloud GO+ : MP3 128kbps、AAC 256kbps
SoundCloud DJ : MP3 128kbps、AAC 256kbps
TIDAL HiFi : FLAC 44.1kHz 16bit、AAC 320kbps
TIDAL Premium：AAC 320kbps
Beatport Streaming : AAC (*)

(*) The bitrate varies depending on your subscription plan.

For more details, check the website of each streaming service.
Beatport

https://rekordbox.com/en/support/faq/ios/#faq-q100060

Can I start/cancel my subscription for rekordbox (iOS) ver. 3 via the app?

On rekordbox (iOS) ver. 3, you can check the status of your subscription but you can't start/cancel it.

To start/cancel a subscription, visit rekordbox.com.

Subscription start/cancel page

https://rekordbox.com/en/support/faq/ios/#faq-1603

Can I update the DJ controller firmware on rekordbox for iOS?

The DJ controller firmware can be updated by following one of the methods below:

When rekordbox for iOS and the DJ controller are connected, you are notified if there is new firmware available. If an update needs to be performed, perform the update.
With rekordbox for iOS and the DJ controller connected, access [Settings] > [DJ Controller Device Name] > [Firmware Update] and run the update.

*The method that can be used to connect rekordbox for iOS and the DJ controller to update the firmware varies depending on the DJ controller.
*When updating the firmware, connect your mobile device to a power supply or ensure your mobile device is sufficiently charged before starting the update.

https://rekordbox.com/en/support/faq/ios/#faq-q100085

Are there any potential copyright related issues with playing tracks from a streaming service in a public place or club?

This depends on your contract with the streaming service, as well as on the copyright laws of each country and international conventions.

Please contact each service for details.

SoundCloud

TIDAL

Beatport

https://rekordbox.com/en/support/faq/ios/#faq-q100024

When I connect to a DJ controller with a USB cable, there is no sound from the mobile device.

When you connect to the DJ controller with a USB cable, no sound is output from the mobile device.
To do so, use the MASTER output terminals and headphones output terminals of the DJ controller.

https://rekordbox.com/en/support/faq/ios/#faq-q100055

What is SoundCloud Go+/DJ?

SoundCloud Go+/DJ is a subscription streaming service that DJs can use to access the SoundCloud music catalog.

A separate signing up is required to use this service.

For details, refer to the SoundCloud website.

Click here for the SoundCloud FAQ page.

https://rekordbox.com/en/support/faq/ios/#faq-q100017

If you are connected to the DJ controller via Bluetooth, no sound comes from your mobile device, or the sound is at a very low volume.

When connected via Bluetooth, access the volume controls on your mobile device and use the MASTER LEVEL knob on the DJ controller to adjust the volume.
Check that both are set to an appropriate volume.

https://rekordbox.com/en/support/faq/ios/#faq-q100091

What is rekordbox Cloud Unlimited powered by Dropbox?

This is a cloud storage service with unlimited capacity in your Dropbox account, available when you use the Professional plan.
You can use unlimited cloud storage by joining the Dropbox Business team (Professional DJ team) using your Dropbox personal account.
When you use Cloud Library Sync, you can upload and save unlimited amounts of music and video files to the cloud.
You can keep using files that are already saved in the cloud in your Dropbox personal account by transferring the files to the Professional DJ team.

Find out more details here.

https://rekordbox.com/en/support/faq/ios/#faq-q100006

What is Mobile Library Sync?

With Mobile Library Sync you can sync your rekordbox library when your computers and mobile devices are connected to the same Wi-Fi network.
This helps you to seamlessly prepare tracks for DJing. For example, you can use your computer at home while using a mobile device on the move.

To watch the Mobile Library Sync tutorial video, click here.

https://rekordbox.com/en/support/faq/ios/#faq-q100035

When I connect to DJ Controller with Bluetooth and press the Headphones CUE buttons (channel)/(master), there is no sound from the DJ Controller headphones.

When you are connected to DJ Controller with Bluetooth and you want to use the Headphones CUE buttons (channel)/(master), enable Split Output with the following steps:

Connect the split cables to the mobile device.
Connect the L side of the split cables to the speaker, and the R side to the headphones, as shown in the figure below.
Open the rekordbox for iOS settings. Under Audio, turn on Split Output.

(1) Speaker with built-in amplifier, etc.
(2) Headphones
(3) Plug for the speaker with built-in amplifier, etc.
(4) Plug for the headphones
(5) Split cable (not supplied / This is supplied with DDJ-200)
(6) USB/Lightning to 3.5 mm headphones jack (not supplied)

Split cables whose functions have been tested are as follows:

(Manufacturer / Model number / Product name)
Native Instruments / － / Traktor DJ Cable
Sound Active / 3.5-STJX2–0.5M / Exform iDJ Split Cable

https://rekordbox.com/en/support/faq/ios/#faq-q100054

What is Cloud Library Sync?

You can use Cloud Library Sync to sync your library on the cloud with the libraries on your computers and mobile devices.

Upload tracks and videos to the cloud, then you can play them on other devices as well.

For example, you can seamlessly use the same library on the computer you use for music production and the laptop you use for DJing. You can also prepare tracks for DJing using a mobile device when you're on the move.

Here are the differences depending on the plan you chose to use.

Free or Core plan

You can upload and sync up to 10 tracks that can be added to the [Trial playlist - Cloud Library Sync], which is a playlist for sync.

Please note: The entire library will not be synchronized.

Creative plan

The entire library will be synchronized.

You can select individual playlists and tracks to then upload them to the cloud.

This will depend on the Dropbox plan and the Google plan you're using for storage capacity when uploading files.

Professional plan

The entire library will be synchronized.

You can either select individual playlists and tracks to upload to the cloud, or automatically upload all your files.

You can also automatically upload up to 5 TB worth of files on your Dropbox account.

Cloud Option

The entire library can be synchronized if you add the Cloud Option to the Free plan, Core plan, or Creative plan.

You can make selections by playlist and track, and upload them to the cloud.

You can also automatically upload up to 1 TB worth of files on your Dropbox account.

To find out more information, watch the Cloud Library Sync tutorial video, click here.

https://rekordbox.com/en/support/faq/ios/#faq-q100034

In what countries can SoundCloud Go+/DJ be used?

For the latest news on supported countries, refer to the SoundCloud website.

https://rekordbox.com/en/support/faq/ios/#faq-q100018

How can I use rekordbox Cloud Unlimited powered by Dropbox?

To use the rekordbox Cloud Unlimited powered by Dropbox feature, you'll need to:

・Start a Professional plan subscription.
・Create a Dropbox personal account.
・Join the Professional DJ team (from My Page on rekordbox.com)

Find out more details here.

https://rekordbox.com/en/support/faq/ios/#faq-q100007

What is the Professional DJ team?

The Professional DJ team is a Dropbox Business team for rekordbox Cloud Unlimited powered by Dropbox.
By joining your Dropbox personal account to the Professional DJ team, you can use Dropbox with unlimited storage capacity.

https://rekordbox.com/en/support/faq/ios/#faq-q100008

What is [Trial playlist – Cloud Library Sync]?

[Trial playlist - Cloud Library Sync] is a dedicated playlist for sync that is available for the free and Core plans.

This is created automatically when you start using Cloud Library Sync.

You can add up to 10 tracks to the [Trial playlist - Cloud Library Sync]. When you add a track, it will be automatically uploaded to the cloud storage.

https://rekordbox.com/en/support/faq/ios/#faq-q100036

Can I play SoundCloud Go+/DJ tracks on rekordbox for iOS offline?

No. This workflow is not supported.

https://rekordbox.com/en/support/faq/ios/#faq-q100020

I can’t join the Professional DJ team/Cloud Option DJ team. Why?

It's not possible to join the Professional DJ team and Cloud Option DJ team in any of the following cases:
・The Dropbox account you are using is a team account.
・You created your Dropbox account via "Sign in with Apple ID".

If either of the above applies to you, you'll need to create a new Dropbox personal account. If you're already using Cloud Library Sync, move your music files to the new Dropbox account.
Find details here.

If you don't receive an email from Dropbox inviting you to join the Professional DJ team/Cloud Option DJ team, check your spam folder.
If you didn't receive the email, you can also receive an invitation to join the Professional DJ team/Cloud Option DJ team from the notifications on the Dropbox website.

Find more information on how to check your notifications here.

https://rekordbox.com/en/support/faq/ios/#faq-q100009

If I change my Dropbox account in the Professional DJ team/Cloud Option DJ team, or if I cancel my rekordbox Professional plan/Cloud Option or change to another plan, what will happen to my old Professional DJ team/Cloud Option DJ team account and the data registered in the account?

You'll still be able to use your Dropbox account that was previously used in the Professional DJ team/Cloud Option DJ team, but your Dropbox account will no longer have 5TB or 1TB storage capacity, and will instead work as a Dropbox Basic account (capacity: up to 2GB).
Previously saved music files won't be deleted even if the total amount exceeds the 2GB limit, but you won't be able to upload any more data.
You can rejoin the Professional DJ team/Cloud Option DJ team with your Dropbox account at any time if you subscribe to the rekordbox Professional plan/Cloud Option.

Find out more details here.

https://rekordbox.com/en/support/faq/ios/#faq-q100010

What is Collection Auto Upload?

If you turn on the Collection Auto Upload feature, any files in your collection will be automatically uploaded to the cloud via the Cloud Library Sync feature.
To use this feature, you'll need to subscribe to the Professional plan or Cloud Option. .

https://rekordbox.com/en/support/faq/ios/#faq-q100003

Are there any functional restrictions when using tracks from SoundCloud on rekordbox for iOS?

The following restriction applies when using tracks from SoundCloud.
- Tracks can't be loaded to connected devices via PRO DJ LINK.

https://rekordbox.com/en/support/faq/ios/#faq-q100021

What Dropbox features will not be available in rekordbox Cloud powered by Dropbox/rekordbox Cloud Option 1TB powered by Dropbox?

The following functions in Dropbox business will not be available via the Professional plan/Cloud Option:
・Dropbox Paper
・Team's shared space
・Group

Find out more about the functions provided in Dropbox Business here.

https://rekordbox.com/en/support/faq/ios/#faq-q100011

What is Auto Upload for playlists?

If you turn on Auto Upload for a playlist, any files in the playlist will be automatically uploaded to the cloud via Cloud Library Sync.
The Auto Upload settings can be changed for each playlist.
To use this feature, you'll need to subscribe to the Professional, Creative plan or Cloud Option. .

https://rekordbox.com/en/support/faq/ios/#faq-q100004

What cloud storage service supports Cloud Library Sync?

The following cloud storage services are supported.
- Dropbox
- Google Drive

https://rekordbox.com/en/support/faq/ios/#faq-q100080

After joining the Professional DJ team/Cloud Option DJ team, I can’t change the mail address for my Dropbox account. Why?

To change your email address after joining the Professional DJ team/Cloud Option DJ team, you need to unregister your Dropbox account from the team and change your email address in the settings page of your Dropbox account.
Follow the steps below:

Step 1: Select [Cancel setting] and remove your Dropbox account from the team via the Cloud Settings on My Page at rekordbox.com.
Step 2: Change the email address for your Dropbox account.
Step 3: Join the team using the Dropbox account again via the Cloud Settings on My Page at rekordbox.com.

Find out more about changing the email address for your Dropbox account here.

https://rekordbox.com/en/support/faq/ios/#faq-q100012

What is the Default Cloud Storage?

When logged in to both Dropbox and Google Drive, you can choose only one cloud storage service to upload your tracks to. (You can download tracks from either cloud storage)

You can change the settings from [Settings] > [Account Information] > [Cloud Storage Services] of rekordbox for iOS/Android.

https://rekordbox.com/en/support/faq/ios/#faq-q100078

What file format is used for SoundCloud tracks?

SoundCloud Go+: MP3 128kbps and AAC 256kbps for SoundCloud High Quality streaming.

For details, refer to the SoundCloud website.

https://rekordbox.com/en/support/faq/ios/#faq-q100022

Can I join the Professional DJ team/Cloud Option DJ team if I’m using a paid Dropbox personal plan? If so, what is the fee?

If you join the Professional DJ team/Cloud Option DJ team using a Dropbox account with a paid personal plan, you'll only need to pay for the rekordbox Professional plan/Cloud Option – you won't be charged twice.

When you set up rekordbox Cloud powered by Dropbox/rekordbox Cloud Option 1TB powered by Dropbox, the payment is automatically switched.

https://rekordbox.com/en/support/faq/ios/#faq-q100013

If I join the Professional DJ team/Cloud Option DJ team, will my files be accessible to other team members?

No, other member will not access to the files in your Dropbox folder.

https://rekordbox.com/en/support/faq/ios/#faq-q100014

When I connect to DDJ-FLX4 with Bluetooth, there is no sound from the MASTER output terminals and headphones output terminals of DDJ-FLX4.

When you connect to DDJ-FLX4 with Bluetooth, no sound is output from the MASTER output terminals and headphones output terminals of DDJ-FLX4.

To do so, use the speaker or headphone terminal of the mobile device.

https://rekordbox.com/en/support/faq/ios/#faq-q100056

What are Free DJ Playlists of SoundCloud?

Free DJ Playlists of SoundCloud are playlists that can be used for free without logging in. However, the number of available playlists is limited.
For the latest information on countries and regions where SoundCloud is available, check out the SoundCloud website.

https://rekordbox.com/en/support/faq/ios/#faq-q100027

Can I save files other than music files in rekordbox Cloud powered by Dropbox/rekordbox Cloud Option 1TB powered by Dropbox?

Yes, you can store files other than music files, as long as you comply with Dropbox's Terms of Service.

https://rekordbox.com/en/support/faq/ios/#faq-q100015

How do I access the tracks on the SoundCloud Free DJ Playlists?

Follow the steps in the below to access the Free DJ Playlists.

https://rekordbox.com/en/support/faq/ios/#faq-q100028

Is there anything I should be aware of when using rekordbox Cloud Unlimited powered by Dropbox, the unlimited cloud storage for DJs?

This cloud Service is a service that provides the Customer the Dropbox storage that the Company is authorized to administer.

It is prohibited to conduct acts that disturb other customers, such as occupying the capacity.

https://rekordbox.com/en/support/faq/ios/#faq-q100016

Do you support SoundCloud Go+/DJ High Quality Streaming?

Yes.

High Quality Streaming can be used by selecting [High Quality 256kbps (AAC)] for [Audio Quality].

However, [High Quality 256kbps (AAC)] may not be used to play or analyze certain tracks because the AAC format may not be available depending on the track.

In this case, [128kbps (MP3)] will be used to play and analyze the track.

The Beat Grid and Cue points may also need to be reset due to the possibility of the Beat Grid and Cue points shifting when [Audio Quality] is changed.

https://rekordbox.com/en/support/faq/ios/#faq-q100032

When I connect to DDJ-FLX2 with Bluetooth, there is no sound from the MASTER output terminals and headphones output terminals of DDJ-FLX2.

When you connect to DDJ-FLX2 with Bluetooth, no sound is output from the MASTER output terminals and headphones output terminals of DDJ-FLX2.
To do so, use the speaker or headphone terminal of the mobile device.

https://rekordbox.com/en/support/faq/ios/#faq-q100089

Sound is only output from the iPad when connected to DDJ-FLX2 through a USB cable. What should I do to output audio from DDJ-FLX2?

Change the iPad settings with the following procedure.

Closes all apps other than rekordbox for iOS.
Display control center and tap the AirPlay icon.

Select DDJ-FLX2.

https://rekordbox.com/en/support/faq/ios/#faq-q100092

Why doesn’t rekordbox for iOS show some of the tracks displayed on SoundCloud website or app?

The use of certain tracks on SoundCloud by third parties is restricted due to copyright agreements.

These tracks will not be available in rekordbox for iOS.

https://rekordbox.com/en/support/faq/ios/#faq-q100025

Some tracks on SoundCloud are grayed out and I can’t play them. Why?

Some tracks are grayed out because the use of certain tracks on SoundCloud by third parties is restricted due to copyright agreements.
You can't play them, but you can add, delete, and sort them in the playlist.

https://rekordbox.com/en/support/faq/ios/#faq-q100026

The keys of the tracks I imported to rekordbox for iOS are different than what is listed on SoundCloud. Why?

The keys of some tracks provided by SoundCloud may differ from the keys that were analyzed by rekordbox for iOS.

To turn off key analysis in rekordbox for iOS follow the steps in below [Track Analysis Settings].

https://rekordbox.com/en/support/faq/ios/#faq-q100029

The Beat Grid and Cue points shifted after changing the [Audio Quality] in SoundCloud or TIDAL. Why?

If you change the [Audio Quality] setting, the Beat Grid and Cue points of tracks that have already been analyzed may shift.
If you change the [Audio Quality] setting, you'll need to re-analyze the track and reset the Cue points. Also, make sure that the [Audio Quality] settings are the same for all devices that are Library Synced.

https://rekordbox.com/en/support/faq/ios/#faq-q100030

I need to reanalyze the tracks from a streaming service because I changed the [Audio Quality]. What are the steps to reanalyzing the tracks in my collection for each streaming service?

Follow the steps below to reanalyze your tracks.

Open your collection and display the tracks you wish to reanalyze for one of the streaming services you are using.

Then, select all the displayed tracks and perform the reanalysis.

https://rekordbox.com/en/support/faq/ios/#faq-q100031

How can I use the Cloud Library Sync feature?

To use the Cloud Library Sync feature, you will need the following.

Creative plan
Professional plan
Plan with Cloud Option added

*You can try up to 10 tracks even while you are not subscribed to the above plans.

Login with any of the following accounts is required.

Dropbox account
Google account

For a detailed description on how to use Cloud Library Sync, refer to the Cloud Library Sync Operation Guide in the Manuals page.

https://rekordbox.com/en/support/faq/ios/#faq-3688

I want to switch the Dropbox account that I’m using for rekordbox. What should I do?

You can switch your Dropbox account in:
rekordbox for Mac/Windows: [CLOUD] tab on My Page
rekordbox for iOS/Android: [Settings] > [Account Information] > [Cloud Storage Services]

When you switch your Dropbox account, the changes will be applied to all versions of rekordbox for Mac/Windows/iOS/Android logged in with the same AlphaTheta account.
Please note that you won't be able to play tracks from the cloud storage of the previous Dropbox account because they're deleted from the local Dropbox folder.

https://rekordbox.com/en/support/faq/ios/#faq-3709

What do I do to switch a Google account linked on rekordbox?

You can change Google accounts from [Settings] > [Account Information] > [Cloud Storage Services] of rekordbox for iOS.
If you are using rekordbox for iOS on several devices, log in to each device using a Google account you want to change.

If you are using Google Drive on Cloud Library Sync of rekordbox for Mac/Windows, log in again using a Google account you want to change on rekordbox for Mac/Windows.

rekordbox ver. 6 : [MY PAGE] > [CLOUD]tab
rekordbox ver. 7 : [Preferences] > [CLOUD]category > [Library Sync]tab

https://rekordbox.com/en/support/faq/ios/#faq-q100081

Do I need to install the Dropbox app to use Cloud Library Sync in rekordbox for iOS?

You don't need to install the Dropbox app for use with rekordbox for iOS.
However, rekordbox for Mac/Windows requires the installation of the Dropbox desktop application.

https://rekordbox.com/en/support/faq/ios/#faq-12782

Do I need to install the Google Drive app to use Cloud Library Sync in rekordbox for iOS/Android?

No. You do not need to install the Google Drive app.
You can use it by logging in to your Google account.

https://rekordbox.com/en/support/faq/ios/#faq-q100079

Can I play TIDAL tracks with rekordbox for iOS when I’m offline?

Due to TIDAL restrictions, it's not possible to play TIDAL tracks when you're offline.

https://rekordbox.com/en/support/faq/ios/#faq-q100059

Are there any functional restrictions when using tracks from TIDAL on rekordbox for iOS?

The following restriction applies when using tracks from TIDAL.
- Tracks can't be loaded to connected devices via PRO DJ LINK.

https://rekordbox.com/en/support/faq/ios/#faq-q100076

There is no response even after I connect the DJ controller and my mobile device with a USB cable.

Establish a connection via Bluetooth.
Some DJ controllers and iOS devices with Lightning terminals may not communicate even if connected via USB.

*For details, refer to your DJ Controller Instruction Manual.

https://rekordbox.com/en/support/faq/ios/#faq-q100083

What is Beatport Streaming?

Beatport Streaming is a subscription streaming service that DJs can use to access the Beatport music catalog.
A separate signing up is required to use this service.

For details, refer to the Beatport website.
Click here for the Beatport FAQ page.

https://rekordbox.com/en/support/faq/ios/#faq-q100071

My library doesn’t sync between computers and mobile devices.

Check if any of the following applies:
- Devices are logged into different AlphaTheta accounts.
Use the same AlphaTheta account on all your devices.
You can check which AlphaTheta account you're using on each device as follows:
rekordbox for Mac/Windows: MY PAGE
rekordbox for iOS: [Settings] > [Account Information]

- Cloud Library Sync is turned off.
rekordbox for Mac/Windows: On MY PAGE, open the [CLOUD] tab and turn on [Sync library to another device].
rekordbox for iOS: Open [Settings] > [Account Information] and turn on [Cloud Library Sync].

- You're using LINK EXPORT mode.
Libraries can't be synced when you're using LINK EXPORT mode.
When you finish using LINK EXPORT mode, the library will resume syncing.

https://rekordbox.com/en/support/faq/ios/#faq-3698

I can’t connect rekordbox for iOS and the DJ controller with Bluetooth.

Check the Bluetooth indicator and perform the following.

If the Bluetooth indicator is lit up, this indicates that rekordbox for iOS and the DJ controller are connected via Bluetooth. Long-press the [BEAT SYNC] button on both decks on the DJ controller to disconnect the Bluetooth connection.
If the Bluetooth indicator is not lit up, this indicates that rekordbox for iOS and the DJ controller are connected via a USB connection. Close the DJ software running on the device connected via the USB connection or unplug the USB cable.

https://rekordbox.com/en/support/faq/ios/#faq-q100086

Which countries can Beatport Streaming be used in?

For the latest news on supported countries, refer to the Beatport website.

https://rekordbox.com/en/support/faq/ios/#faq-q100072

When Auto Upload is enabled, some of the tracks in some of my playlists won’t upload to the cloud. Why not?

If the tracks in your playlist aren't on the PC/Mac or mobile device you're using, they won't upload to the cloud.

Instead, upload the track from the PC/Mac or mobile device where it's stored.

https://rekordbox.com/en/support/faq/ios/#faq-12376

Sound skips, cuts, or is affected by unwanted noise. What should I do?

The environment you're using the mobile device in may be a factor.
The following may solve the issue:

Update your rekordbox for iOS to the latest version
Turn off the mobile device and turn it on again
Quit all other applications
Try disabling the wireless network or other wireless connections, antivirus application, low-power mode, etc. (Before quitting antivirus security software, disable the internet connection to ensure the security of your mobile device.)

If the problem persists even after addressing the above, please get in touch at Inquiries.

https://rekordbox.com/en/support/faq/ios/#faq-q100084

Auto Upload isn’t enabled, even though the function is enabled on a playlist on another PC/Mac or mobile device. Why not?

If your version of rekordbox for iOS / Android doesn't support Auto Upload, it won't be enabled and the playlist will work in the usual way.
Please update rekordbox for iOS / Android to the latest version to enable Auto Upload.

https://rekordbox.com/en/support/faq/ios/#faq-12427

Can I play Beatport Streaming tracks on rekordbox for iOS even in an offline environment?

No. You cannot play tracks in an offline environment. (As of March 2024)

https://rekordbox.com/en/support/faq/ios/#faq-q100073

When I tried to download tracks via Cloud Library Sync, the message “Download Error: Unable to download some tracks because no file was found.” was displayed.

You will see download errors when:

There are no tracks in Dropbox
There are no tracks in Google Drive.

https://rekordbox.com/en/support/faq/ios/#faq-50651

If you add the Cloud Option, launch rekordbox for iOS, and turn on the Cloud Library Sync, you will be unable to operate rekordbox for iOS.

If your version of rekordbox for iOS is old, this symptom may occur. Upgrade to version 4.1.0 or higher before use.

https://rekordbox.com/en/support/faq/ios/#faq-q100066

Which plan do I need to subscribe to in order to use Beatport Streaming on rekordbox for iOS?

The Advanced plan or Professional plan is required.

https://rekordbox.com/en/support/faq/ios/#faq-q100075

Are there any functional restrictions when using tracks from Beatport Streaming on rekordbox for iOS?

The following restriction applies when using tracks from Beatport Streaming.
- Tracks can't be loaded to connected devices via PRO DJ LINK.

https://rekordbox.com/en/support/faq/ios/#faq-q100077

FAQ

What DJ units support PRO DJ LINK?

Can I DJ using only rekordbox for iOS?

Can I use rekordbox for iOS on my iPad?

How can I connect my mobile device to the PRO DJ LINK network?

Why do I have to log in?

I’m DJing on equipment that’s connected via Wi-Fi to rekordbox for iOS. Can I make/receive phone calls or use other applications on my mobile device at the same time?

Can I use a library from an earlier version of rekordbox for iOS with rekordbox for iOS (ver. 4)?

When I connect to a CDJ/XDJ/DJM via a wired connection and tap [Connect to CDJ/XDJ/DJM], the message “Turn Wi-Fi ON and connect to the Wi-Fi router connected to CDJ/XDJ/DJM via LAN cable.” appears. What does this mean?

Does my rekordbox for iOS (ver. 4) library sync with the one in a version of rekordbox for Mac/Windows earlier than ver. 6?

Can I use iTunes/Apple Music app playlists in rekordbox for iOS?

Let me know the streaming services supported by rekordbox for iOS.

Let me know which DJ controller can be played in a combination with rekordbox for iOS.

Nothing happens when I connect rekordbox for iOS (ver. 4) to the USB terminal of a CDJ/XDJ/DJM.

I’ve connected my mobile device and DJ equipment to the same Wi-Fi network, but even if I tap [Connect to CDJ/XDJ/DJM] in rekordbox for iOS, it won’t connect to the DJ equipment.

How do I connect to DDJ-GRV6?

Are trial subscriptions available for the streaming services?

Do I need to sign up for a subscription from the app in order to DJ while connected to a supported controller?

How do I connect to DDJ-200?

How can I use rekordbox Cloud Option 1TB powered by Dropbox?

I have changed from the Cloud Option to the Professional plan (or vice versa). How do I change the Dropbox Business team?

What is rekordbox Cloud Option 1TB powered by Dropbox?

What is the Cloud Option DJ team?

What kind of payment is applied if I add the Cloud Option while subscribing to the Core plan/Creative plan?

When PRO DJ LINK is connected, the tracks of the streaming service is not displayed on DJ equipment or mobile device.

Let me know how to cancel the in-app subscription.

Can the in-app subscription be refunded?

What are the benefits of signing up for a subscription from the app?

I have a subscribing plan for rekordbox.com. Do I need to sign up for a subscription from the app separately in order to use the paid functions of rekordbox for iOS?

I rotated the mobile device sideways, but the screen does not become DJ screen.

How do I connect to DDJ-FLX4?

“Failed to activate the mobile device. Wait a while and try activating again.” was displayed when I tried to activate the mobile device. What do I do next?

What is Dropbox and AlphaTheta corporation’s policy on third-party access to personal files?

Can I start/cancel my subscription for rekordbox for iOS (ver. 4) via the app?

I can’t play tracks from my iOS Music app via rekordbox for iOS.

I forgot which email address I used for my AlphaTheta account, which is also used for logging into rekordbox (Mac/Windows). Where can I check which address I used?

If I start a subscription plan, which features can I use in rekordbox for iOS/Android?

I can’t use track search when a rekordbox for iOS track is loaded to DJ equipment. I can’t call up a Hot Cue on another track when a rekordbox for iOS track is loaded to DJ equipment.

I started a paid subscription plan. How do I start using the features included with the plan?

How do I connect to DDJ-FLX2?

When rekordbox for Mac/Windows (ver. 5) is connected via Wi-Fi, the error message [No mobile device is found] appears and it won’t connect with rekordbox for iOS/Android (ver. 3).

Track titles are grayed out on my mobile device and I can’t play them.

I connected rekordbox for Mac/Windows and rekordbox for iOS to the same Wi-Fi router, but I can’t find my mobile device in rekordbox for Mac/Windows.

Can I play tracks from Inflyte in rekordbox for iOS?

I can’t import some tracks to rekordbox for iOS.

Even if I tap [Connect to CDJ/XDJ/DJM] in rekordbox (iOS) on iOS 14 or later, it won’t connect to the DJ equipment.

Why can’t I find my mobile device in rekordbox (Mac/Windows) even when I tap [Connect to rekordbox (Mac/Win)] in rekordbox (iOS) on iOS 14 or later?

I can’t change the SMART FADER settings.

What types of file formats are used by streaming services?

Can I start/cancel my subscription for rekordbox (iOS) ver. 3 via the app?

Can I update the DJ controller firmware on rekordbox for iOS?

Are there any potential copyright related issues with playing tracks from a streaming service in a public place or club?

When I connect to a DJ controller with a USB cable, there is no sound from the mobile device.

What is SoundCloud Go+/DJ?

If you are connected to the DJ controller via Bluetooth, no sound comes from your mobile device, or the sound is at a very low volume.

What is rekordbox Cloud Unlimited powered by Dropbox?

What is Mobile Library Sync?

When I connect to DJ Controller with Bluetooth and press the Headphones CUE buttons (channel)/(master), there is no sound from the DJ Controller headphones.

What is Cloud Library Sync?

In what countries can SoundCloud Go+/DJ be used?

How can I use rekordbox Cloud Unlimited powered by Dropbox?

What is the Professional DJ team?

What is [Trial playlist – Cloud Library Sync]?

Can I play SoundCloud Go+/DJ tracks on rekordbox for iOS offline?

I can’t join the Professional DJ team/Cloud Option DJ team. Why?

If I change my Dropbox account in the Professional DJ team/Cloud Option DJ team, or if I cancel my rekordbox Professional plan/Cloud Option or change to another plan, what will happen to my old Professional DJ team/Cloud Option DJ team account and the data registered in the account?

What is Collection Auto Upload?

Are there any functional restrictions when using tracks from SoundCloud on rekordbox for iOS?

What Dropbox features will not be available in rekordbox Cloud powered by Dropbox/rekordbox Cloud Option 1TB powered by Dropbox?

What is Auto Upload for playlists?

What cloud storage service supports Cloud Library Sync?

After joining the Professional DJ team/Cloud Option DJ team, I can’t change the mail address for my Dropbox account. Why?

What is the Default Cloud Storage?

What file format is used for SoundCloud tracks?

Can I join the Professional DJ team/Cloud Option DJ team if I’m using a paid Dropbox personal plan? If so, what is the fee?

If I join the Professional DJ team/Cloud Option DJ team, will my files be accessible to other team members?

When I connect to DDJ-FLX4 with Bluetooth, there is no sound from the MASTER output terminals and headphones output terminals of DDJ-FLX4.

What are Free DJ Playlists of SoundCloud?

Can I save files other than music files in rekordbox Cloud powered by Dropbox/rekordbox Cloud Option 1TB powered by Dropbox?

How do I access the tracks on the SoundCloud Free DJ Playlists?

I can’t use track search when a rekordbox for iOS track is loaded to DJ equipment.
I can’t call up a Hot Cue on another track when a rekordbox for iOS track is loaded to DJ equipment.