FAQ

Per cosa ti serve aiuto?

• Non è possibile attivare la mia licenza. Quando provo ad attivare la licenza, viene visualizzato il messaggio “La chiave di licenza immessa è già stata attivata su altri computer”.

  È possibile attivare una chiave licenza in un massimo di due computer contemporaneamente.

  Per attivare la licenza su un terzo computer, è necessario disattivarla prima su un computer nella quale è già attivata.

  Per disattivare la licenza o le licenze Plus Pack, vedere qui.

  https://rekordbox.com/it/support/faq/v5-lisence/#faq-q500450

• Non so come disattivare una chiave di licenza.

  Aprire [Preferenze] > [Licenza] e fare clic su [Disattiva] per ciascuna licenza Plus Pack per la quale si desidera disattivare la licenza Plus Pack.

  Se si disattiva rekordbox dj, verranno disattivate tutte le licenze.

  

  

  https://rekordbox.com/it/support/faq/v5-lisence/#faq-q500451

• Where can I find a license key?

  How you confirm the license key differs depending on the method in which it was obtained.

  For Pioneer DJ products that come with a license key at purchase

  The license key is written on a rectangular black card packaged with the instruction manual.

  *The [KEY] written on the back of the product is not the rekordbox dj license key.

  For DDJ-200

  This product does not come with a license key, but PERFORMANCE mode can be used when connected to DDJ-200.

  For license keys purchased online

  The license key is sent to you by email following purchase.

  Click here to check your purchase history and license keys on the Digital River website.

  *When logging in for the first time following purchase, enter the email address you registered with here, and then set your password using the email that arrives later.

  https://rekordbox.com/it/support/faq/v5-lisence/#faq-q500475

• In quali situazioni sono richieste le chiavi di licenza?

  Die Notwendigkeit eines Lizenzschlüssels hängt davon ab, wie das Produkt verwendet wird und welches Modell Sie verwenden.

  EXPORT-Modus

  Kein Lizenzschlüssel erforderlich.
  In diesem Modus können Sie Musik verwalten, Tracks auf Ihr USB-Gerät übertragen, PRO DJ LINK verwenden, Aufnahmen erstellen und andere Funktionen ausführen.

  PERFORMANCE-Modus

  Ein rekordbox dj-Lizenzschlüssel ist erforderlich(*).
  In diesem Modus können Sie einen DJ Mix mit rekordbox ausführen.
  Wenn Sie ein Produkt haben, das mit einem rekordbox dj-Lizenzschlüssel ausgeliefert wird, verwenden Sie den beiliegenden Schlüssel.
  *Für die Verbindung mit dem DDJ-200 ist kein Lizenzschlüssel erforderlich.

  Bei der Verwendung von Zusatzfunktionen (PlusPack)

  Wenn Sie eine Zusatzfunktion wie rekordbox dvs, rekordbox video, RMX EFFCTS oder rekordbox lyric verwenden, müssen Sie einen rekordbox dj-Lizenzschlüssel und den entsprechenden Lizenzschlüssel für diese Funktion verwenden.

   

  https://rekordbox.com/it/support/faq/v5-lisence/#faq-q500477

• Come verificare qualche chiave di licenza è attualmente attivata?

  È possibile verificare quale chiave di licenza è attualmente attivata mediante la seguente procedura.

  1. Accedere(*) al proprio account qui.
  2. Dopo aver completato l’accesso, fare clic sul nome del cliente che appare nell’angolo in alto a destra dello schermo.
  3. Fare clic su [Licenze] sul lato sinistro dello schermo.
  4. Viene visualizzata la chiave di licenza attualmente attivate.

  Se sulla schermata viene visualizzato il messaggio [No licenses registered], nell’account non sono attivate chiavi di licenza, oppure le chiavi di licenza sono state disattivati su tutti i computer.

  * Se si dispone di più account, provare ad accedere a uno degli altri account per verificare.

   

  https://rekordbox.com/it/support/faq/v5-lisence/#faq-q500463

• Ho attivato una licenza di abbonamento, ma desidero usarla su un altro computer. È possibile?

  Sì. Per prima cosa, disattivare la licenza sul computer in cui è stato attivato Plus Pack.

  Sarà quindi possibile attivarlo su un altro computer.

  https://rekordbox.com/it/support/faq/v5-lisence/#faq-q502110

• I purchased DDJ- 200. Do I need a rekordbox dj license key?

  A license key is not required when using rekordbox connected to DDJ-200.

  While connected, PERFORMANCE mode can be used without a rekordbox dj license key.

  To use PERFORMANCE mode while not connected to DDJ-200, or together with another product, a rekordbox dj license key is required.

  https://rekordbox.com/it/support/faq/v5-lisence/#faq-q500476

• How do I activate the same license key on another computer?

  Use the following procedure to activate your license key on a new computer.

  1. Install rekordbox on the new computer.
  2. Register the same account as on the previous computer.
  3. Activate using the same license key as on the previous computer.

  If you intend to continue using the previous computer, this completes the procedure.

  If you do not intend to continue using the previous device, you must deactivate it using a separate procedure.

  *If you have already activated the license key on 2 computers, deactivate one of them before activating a new one.

  For details, refer to rekordbox Introduction.

  https://rekordbox.com/it/support/faq/v5-lisence/#faq-q500469

• Se disattivo una chiave di licenza, posso continuare a utilizzarla?

  Anche se viene disattivata, la licenza rimarrà valida.

  Dopo aver disattivato una licenza, al server verrà notificata la modifica, e la licenza potrà essere utilizzata su un altro computer.

  Per ogni licenza è possibile attivare fino a due computer contemporaneamente.

  https://rekordbox.com/it/support/faq/v5-lisence/#faq-q500452

• Come attivare la chiave di licenza?

  Verificare che il computer sia connesso a Internet e attivare la chiave di licenza utilizzando la procedura seguente.

  1. Avviare rekordbox.
  2. Aprire la finestra [Preferenze] e fare clic sulla scheda [Licenza].
  3. Fare clic sul pulsante [Attiva] accanto al [Nome licenza] che si desidera attivare.
  4. Verificare che l’indirizzo e-mail e la password siano corretti, quindi fare clic su [OK].
  5. Immettere la chiave di licenza e fare clic su [OK].

  Quando viene visualizzato il messaggio [La licenza è stata attivata.], l’attivazione è completata.

  Dopo il completamento dell’attivazione, archiviare la chiave di licenza in un luogo sicuro.

  Per dettagli, fare riferimento a rekordbox Introduction.

   

  https://rekordbox.com/it/support/faq/v5-lisence/#faq-q500474

• How can I change my AlphaTheta account?

  Caution : If you are currently activating the license key, please deactivate the license on all computers where the license is activated before changing your account. If you do not deactivate it, you can not activate with a new account.

  Follow the steps below to change your AlphaTheta account.

  1. Go to rekordbox and click [Privacy Settings] in the [KUVO] menu.
  2. Click [Change].
  3. Enter the email address and password of the account you wish to use and click [Change].

  https://rekordbox.com/it/support/faq/v5-lisence/#faq-q500454

• When the license key is entered, the message “rekordbox could not write a license file to the following folder. Please check the settings of anti-virus software.” is shown, and activation is not successful.

  The security features or software of your OS are preventing the files required for activation from being written to the folder.

  • If you are using Windows Defender, temporarily disable the [Controlled Folder Access] setting and attempt activation again. (*1)
  • If you are using security software, temporarily disable [Ransomware protection] and attempt activation again. (*2)

  *1 You can also add rekordbox to the list of [Allowed Apps]. For this, use the rekordbox program file (C:\Program Files\Pioneer\rekordbox 5.x.x\rekordbox.exe).

  *2 There is also a setting available to set the files to be written to the following folder.

  For Mac: /Users/Shared
  For Windows: C:\Users\Public\Documents

  https://rekordbox.com/it/support/faq/v5-lisence/#faq-q500456

• What happens when the rekordbox dj license key is deactivated?

  After your rekordbox dj license key is deactivated, PERFORMANCE mode cannot be used.

  Other functions (PlusPack) will also be deactivated at the same time.

  EXPORT mode can still be used for functions such as music management and recording.

  *Track information and playlists will not be deleted when the license key is deactivated.

  *Following deactivation, the license key can be used on another computer.
  Store the license key safely.

  https://rekordbox.com/it/support/faq/v5-lisence/#faq-q500466

• What is the maximum number of computer to which a single license key can be activated?

  Each license key can be activated on up to 2 computers.

  *For activation on a third computer, first deactivate one of the previously activated devices in advance.

  *If your license has already been activated on another computer, the same account information must be used when activating it on a new device.

  For details, refer to rekordbox Introduction.

  https://rekordbox.com/it/support/faq/v5-lisence/#faq-q500470

• Can a license key be used with a product other than the one it came with?

  Yes, it can.

  For example, if you have activated a rekordbox dj license key that came with DDJ-400, PERFORMANCE mode can be used when connected to CDJ-2000NXS2 as well.

  *Even if a product comes with a license key, it cannot be used if the key is not activated.

  *When using DDJ-200 in PERFORMANCE mode together with another product, a rekordbox dj license key is required.

  https://rekordbox.com/it/support/faq/v5-lisence/#faq-q500472

• I have multiple license keys. Do they all need to be activated?

  Activation is required for each feature (PlusPack) that you want to use.

  For example, when using the DVS function with DJM-450, the license keys supplied for both rekordbox dj and rekordbox dvs must be activated.

  If you have multiple license keys for the same function, such as rekordbox dj, only one of those license keys needs to be activated.

  https://rekordbox.com/it/support/faq/v5-lisence/#faq-q500473