FAQ

What do you need help with?

• Do I need to sign up for a subscription from the app in order to DJ while connected to a supported controller?

  No, you are not required.
  You must sign up for a subscription from the app only if using paid functions.
  Go here for details

  https://rekordbox.com/en/support/faq/in-app-subscription-android/#faq-q110070

• I have a subscribing plan for rekordbox.com. Do I need to sign up for a subscription from the app separately in order to use the paid functions of rekordbox for Android?

  Yes, you need to sign up for a subscription from the app separately.

   

  https://rekordbox.com/en/support/faq/in-app-subscription-android/#faq-q110084

• I have signed up for a subscription from the app of rekordbox for iOS. Can I also use the paid functions on rekordbox for Android?

  No, you need to sign up for a subscription from the app of rekordbox for Android as well.

   

  https://rekordbox.com/en/support/faq/in-app-subscription-android/#faq-q110083

• How do I change the in-app subscription renewal period?

  To change the in-app subscription renewal period (yearly, monthly, or weekly), you need to cancel your current subscription first.

  After cancelling it, sign up for a subscription again after the expiration date has passed.

   

  https://rekordbox.com/en/support/faq/in-app-subscription-android/#faq-q110082

• Can the in-app subscription be refunded?

  Please contact Apple Inc. or Google LLC.

   

  https://rekordbox.com/en/support/faq/in-app-subscription-android/#faq-q110081

• Let me know how to cancel the in-app subscription.

  For the cancellation, please contact Apple Inc. or Google LLC from the links shown below.

  • Apple Inc.
  • Google LLC

   

  https://rekordbox.com/en/support/faq/in-app-subscription-android/#faq-q110080

• What are the benefits of signing up for a subscription from the app?

  The following are available as paid functions:

  • Hiding advertisements
  • Rotating the screen while playing tracks
  • Various additional effects
  • Pre-cueing
  • Controlling Track's key
  • Customizing the pad

   

  https://rekordbox.com/en/support/faq/in-app-subscription-android/#faq-q110079