FAQ
What do you need help with?
Streaming
-
Can I play TIDAL tracks with rekordbox when I’m offline?
Due to TIDAL restrictions, it's not possible to play TIDAL tracks when you're offline.
https://rekordbox.com/en/support/faq/streaming-6/#faq-15813
-
What’s TIDAL?
TIDAL is a streaming service that DJs can use to access the TIDAL music catalog.
A separate subscription is needed to use this service.
For details, check out the TIDAL website.
Click here to access the TIDAL FAQ page.
https://rekordbox.com/en/support/faq/streaming-6/#faq-15693
-
Which countries can TIDAL be used in?
For the latest information on countries and regions where TIDAL is available, check out the TIDAL website.
https://rekordbox.com/en/support/faq/streaming-6/#faq-15691
-
When I log into TIDAL, the login window doesn’t display properly in my web browser. Why not?
You may be using a browser that's not supported by TIDAL.
Check the list of browsers that TIDAL supports and set one of those as your default browser.
https://rekordbox.com/en/support/faq/streaming-6/#faq-15695
-
Do you support SoundCloud Go+ High Quality Streaming?
No, High Quality Streaming is not supported.
https://rekordbox.com/en/support/faq/streaming-6/#faq-15832
-
Why doesn’t rekordbox show some of the tracks displayed on a streaming service’s website or app?
The use of certain tracks on streaming services by third parties is restricted due to copyright holders' intentions or other reasons.
Tracks like these don't show up in rekordbox.
https://rekordbox.com/en/support/faq/streaming-6/#faq-12935
-
Can I play Beatsource LINK tracks on rekordbox even in an offline environment?
Yes. Select your desired track from the track list in the Beatsource category of the tree view and store it to rekordbox by choosing [Store Offline] to play it in an offline environment.
https://rekordbox.com/en/support/faq/streaming-6/#faq-12877
-
In which countries can Beatsource LINK be used?
For the latest news on supported countries, refer to the Beatsource website.
https://rekordbox.com/en/support/faq/streaming-6/#faq-12855
-
What is Beatsource LINK?
Beatsource LINK is a subscription streaming service that DJs can use to access the Beatport music catalog.
You'll need a separate subscription to use this service.
For details, refer to the Beatsource website.
Click here for the Beatsource FAQ page.
https://rekordbox.com/en/support/faq/streaming-6/#faq-12814
-
Are there any functional restrictions when using tracks from a streaming service on rekordbox?
The following restrictions apply when using tracks from a streaming service.
- EXPORT mode
Tracks cannot be used.
- PERFORMANCE mode
The recording function cannot be used. This is due to copyright restrictions set by the streaming services.
The capture function cannot be used.
Tracks cannot be loaded to the sampler deck.
Tracks cannot be added to playlists. (ver. 5 only)
Track information cannot be edited.
Tracks are not shown in [Histories]. (ver. 6.0.4 or earlier version)
The backup function will not be applied.
https://rekordbox.com/en/support/faq/streaming-6/#faq-q502603
-
What is Beatport LINK?
Beatport LINK is a subscription streaming service that DJs can use to access the Beatport music catalog.
A separate contract is required to use this service.
For details, refer to the Beatport website.
Click here for the Beatport FAQ page.
https://rekordbox.com/en/support/faq/streaming-6/#faq-q502610
-
In what countries can Beatport LINK be used?
For the latest news on supported countries, refer to the Beatport website.
https://rekordbox.com/en/support/faq/streaming-6/#faq-q502609
-
Can I play Beatport LINK tracks on rekordbox even in an offline environment?
Yes. Select your desired track from the track list in the Beatport category of the tree view and store it to the rekordbox by choosing [Store Offline] to play it in an offline environment.
https://rekordbox.com/en/support/faq/streaming-6/#faq-q502608
-
What is SoundCloud Go+?
SoundCloud Go+ is a subscription streaming service that DJs can use to access the SoundCloud music catalog. A separate contract is required to use this service.
For details, refer to the SoundCloud website.
Click here for the SoundCloud FAQ page.
https://rekordbox.com/en/support/faq/streaming-6/#faq-q502607
-
In what countries can SoundCloud Go+ be used?
For the latest news on supported countries, refer to the SoundCloud website.
https://rekordbox.com/en/support/faq/streaming-6/#faq-q502606
-
Can I play SoundCloud Go+ tracks on rekordbox even in an offline environment?
No. Due to SoundCloud restrictions, tracks cannot be played in an offline environment.
https://rekordbox.com/en/support/faq/streaming-6/#faq-q502604
-
What types of file formats are used by streaming services?
The file formats used by each streaming service are as follows:
- Beatport LINK: AAC (*1)
- Beatsource LINK: AAC (*1)
- SoundCloud Go+: MP3 128 kbps
- TIDAL HiFi: FLAC 44.1 kHz 16 bit, AAC 320 kbps
- TIDAL Premium: AAC 320 kbps
(*1) The bitrate varies depending on your subscription plan.
For more details, check the website of each streaming service.https://rekordbox.com/en/support/faq/streaming-6/#faq-q502602
-
Are trial subscriptions available for the streaming services?
Yes.
Each streaming service offers a trial subscription. (As of Sept. 2020)
For the latest information, refer to the website of each service.
Beatsource (ver. 6 supports)
TIDAL (ver. 6 supports)
https://rekordbox.com/en/support/faq/streaming-6/#faq-q502601
-
Are there any potential copyright related issues with playing tracks from a streaming service in a public place or club?
This depends on your contract with the streaming service, as well as on the copyright laws of each country and international conventions.
Please contact each service for details.
Beatsource (ver. 6 supports)
TIDAL (ver. 6 supports)
https://rekordbox.com/en/support/faq/streaming-6/#faq-q502600
