FAQ

What do you need help with?

Streaming

  • Can I play TIDAL tracks with rekordbox when I’m offline?

    Due to TIDAL restrictions, it's not possible to play TIDAL tracks when you're offline.

    https://rekordbox.com/en/support/faq/streaming-6/#faq-15813

  • What is TIDAL?

    TIDAL is a streaming service that DJs can use to access the TIDAL music catalog.

    A separate subscription is needed to use this service.

    For details, check out the TIDAL website.

    Click here to access the TIDAL FAQ page.

    https://rekordbox.com/en/support/faq/streaming-6/#faq-15693

  • Which countries can TIDAL be used in?

    For the latest information on countries and regions where TIDAL is available, check out the TIDAL website.

    https://rekordbox.com/en/support/faq/streaming-6/#faq-15691

  • Can I play Beatsource LINK tracks on rekordbox even in an offline environment?

    Yes. Select your desired track from the track list in the Beatsource category of the tree view and store it to rekordbox by choosing [Store Offline] to play it in an offline environment.

    https://rekordbox.com/en/support/faq/streaming-6/#faq-12877

  • Why doesn’t rekordbox show some of the tracks displayed on a streaming service’s website or app?

    The use of certain tracks on streaming services by third parties is restricted due to copyright holders' intentions or other reasons.

    Tracks like these don't show up in rekordbox.

    https://rekordbox.com/en/support/faq/streaming-6/#faq-12935

  • When I log into TIDAL, the login window doesn’t display properly in my web browser. Why not?

    You may be using a browser that's not supported by TIDAL.

    Check the list of browsers that TIDAL supports and set one of those as your default browser.

    https://rekordbox.com/en/support/faq/streaming-6/#faq-15695

  • Are there any functional restrictions when using tracks from a streaming service on rekordbox?

    The following restrictions apply when using tracks from a streaming service.

    • EXPORT mode

    Tracks cannot be used.

    • PERFORMANCE mode

    The recording function cannot be used. This is due to copyright restrictions set by the streaming services.

    The capture function cannot be used.

    Tracks cannot be loaded to the sampler deck.

    Tracks cannot be added to playlists. (ver. 5 only)

    Track information cannot be edited.

    Tracks are not shown in [Histories]. (ver. 6.0.4 or earlier version)

    The backup function will not be applied.

    Tracks are not added to KUVO playlist even if [Send Live Playlist to KUVO.] is enabled.

     

    https://rekordbox.com/en/support/faq/streaming-6/#faq-q502603

  • Are there any potential copyright related issues with playing tracks from a streaming service in a public place or club?

    This depends on your contract with the streaming service, as well as on the copyright laws of each country and international conventions.

    Please contact each service for details.

    SoundCloud

    Beatport

    Beatsource  (ver. 6 supports)

    TIDAL (ver. 6 supports)

    https://rekordbox.com/en/support/faq/streaming-6/#faq-q502600

  • What is SoundCloud Go+?

    SoundCloud Go+ is a subscription streaming service that DJs can use to access the SoundCloud music catalog.

    A separate signing up is required to use this service.

    For details, refer to the SoundCloud website.

    Click here for the SoundCloud FAQ page.

    https://rekordbox.com/en/support/faq/streaming-6/#faq-q502607

  • Are trial subscriptions available for the streaming services?

    Yes.

    Each streaming service offers a trial subscription. (As of Sept. 2020)

    For the latest information, refer to the website of each service.

    SoundCloud

    Beatport

    Beatsource (ver. 6 supports)

    TIDAL (ver. 6 supports)

    https://rekordbox.com/en/support/faq/streaming-6/#faq-q502601

  • What do I do to use tracks on the SoundCloud Free DJ Playlist?

    They will become available by clicking the [Free] button on the SoundCloud tree. Refer to the SoundCloud website for latest information on supported countries.

     

    https://rekordbox.com/en/support/faq/streaming-6/#faq-25703

  • What is Free DJ Playlists of SoundCloud?

    Free DJ Playlist of SoundCloud is a playlist that can be used for free without logging in. (However, the number of available playlists is limited.)

     

    https://rekordbox.com/en/support/faq/streaming-6/#faq-25685

  • The keys of the tracks I imported to rekordbox are different from the track keys I saw listed on the streaming service.

    The track keys provided by streaming services may differ from the keys of tracks that were analyzed during import to rekordbox.

    To use the keys provided by streaming services as is, remove the checkmark from the KEY checkbox in the [Track Analysis Settings].

     

    https://rekordbox.com/en/support/faq/streaming-6/#faq-25380

  • Do you support SoundCloud Go+ High Quality Streaming?

    Supported on version 6.5.1 and later.

    High Quality Streaming can be used by accessing [Preferences] > [Advanced] > [Others] > [SoundCloud] and selecting [High Quality 256kbps (AAC)] for [Streaming Audio Quality].

    However, [High Quality 256kbps (AAC)] may not be used to play or analyze certain tracks because the AAC format may not be available depending on the track.

    In this case, [128kbps (MP3)] will be used to play and analyze the track.

    The BeatGrid and CUE points may also need to be reset due to the possibility of the BeatGrid and CUE points shifting when [Streaming Audio Quality] is changed.

    r details, see the FAQ.

    https://rekordbox.com/en/support/faq/streaming-6/#faq-q600147

  • The BeatGrid and CUE points shifted after changing the [Streaming Audio Quality] for SoundCloud or TIDAL.

    When the [Streaming Audio Quality] is changed for [SoundCloud] or [TIDAL] accessed through [Preferences] > [Advanced] > [Others], BeatGrid and CUE points may need to be reset due to the possibility of the BeatGrid and CUE points shifting when [Streaming Audio Quality] is changed.

    • BeatGrids and phrases

    Analyse the tracks.

    Tips (How to analyze more than one SoundCloud Go+ or TIDAL track at once)

      1. Select [Collection] and click the icon on the [Attribute] column header. The [SoundCloud] or [TIDAL] checkbox can be selected to display only the SoundCloud Go+ or TIDAL tracks.
      2. With the tracks selected, select [Analyze Track] from the right-click menu to analyze the tracks.
      3. The BeatGrid and phrase positions can also be adjusted and changed manually.

    For details, see "[GRID/PHRASE EDIT] panel" in the Instruction Manual.

    • For CUE points such as Hot Cues and Memory Cues

    Delete the CUE points before resetting them.

    https://rekordbox.com/en/support/faq/streaming-6/#faq-q600146

  • In which countries can Beatsource LINK be used?

    For the latest news on supported countries, refer to the Beatsource website.

    https://rekordbox.com/en/support/faq/streaming-6/#faq-12855

  • What is Beatsource LINK?

    Beatsource LINK is a subscription streaming service that DJs can use to access the Beatport music catalog.

    You'll need a separate subscription to use this service.

    For details, refer to the Beatsource website.

    Click here for the Beatsource FAQ page.

    https://rekordbox.com/en/support/faq/streaming-6/#faq-12814

  • What is Beatport LINK?

    Beatport LINK is a subscription streaming service that DJs can use to access the Beatport music catalog.

    A separate signing up is required to use this service.

    For details, refer to the Beatport website.

    Click here for the Beatport FAQ page.

    https://rekordbox.com/en/support/faq/streaming-6/#faq-q502610

  • In what countries can Beatport LINK be used?

    For the latest news on supported countries, refer to the Beatport website.

    https://rekordbox.com/en/support/faq/streaming-6/#faq-q502609

  • Can I play Beatport LINK tracks on rekordbox even in an offline environment?

    Yes. Select your desired track from the track list in the Beatport category of the tree view and store it to the rekordbox by choosing [Store Offline] to play it in an offline environment.

    https://rekordbox.com/en/support/faq/streaming-6/#faq-q502608

  • In what countries can SoundCloud Go+ be used?

    For the latest news on supported countries, refer to the SoundCloud website.

    https://rekordbox.com/en/support/faq/streaming-6/#faq-q502606

  • Can I play SoundCloud Go+ tracks on rekordbox even in an offline environment?

    No. Due to SoundCloud restrictions, tracks cannot be played in an offline environment.

    https://rekordbox.com/en/support/faq/streaming-6/#faq-q502604

  • What types of file formats are used by streaming services?

    The file formats used by each streaming service are as follows:

    • Beatport LINK: AAC (*1)
    • Beatsource LINK: AAC (*1)
    • SoundCloud Go+: MP3 128 kbps, AAC 256kbps (*2)
    • TIDAL HiFi: FLAC 44.1 kHz 16 bit, AAC 320 kbps
    • TIDAL Premium: AAC 320 kbps

    (*1) The bitrate varies depending on your subscription plan.

    (*2) Supported on version 6.5.1 and later.

    For more details, check the website of each streaming service.

    Beatport website
    Beatsource LINK website

    https://rekordbox.com/en/support/faq/streaming-6/#faq-q502602