FAQ

What do you need help with?

Video/Lyric function
  • I can’t use the Lyric function.

    This might occur in the following cases.

    • When the lyrics change to *** in the middle of a track

    In order to fully use the Lyric function, you'll need to subscribe the Creative Plan.

    • The message "Cannot create DirectX/OpenGL interop" appears or the screen stays black

    Your system specifications should meet the requirements for rekordbox.

    Check the System Requirements .

    You should also update your graphics driver to the latest version.

    If the situation does not improve after the update, you may not able to use the Lyric function on your system.

    https://rekordbox.com/en/support/faq/lyric-6/#faq-14799

  • Can Lyric function display lyrics on all tracks in my library?

    Approximately 2 million songs are supported mainly in English and some in Spanish.

    However, some songs are not supported.

    Therefore, lyrics are not displayed for all songs.

    For details, please refer to the following external service.

    https://petitlyrics.com/en/

    https://rekordbox.com/en/support/faq/lyric-6/#faq-q502515

  • Does Lyric function exclude inappropriate words and phrases?

    By default, Lyric function has a function to delete inappropriate words and phrases automatically if they are detected.

    However, it is difficult to exclude 100 %, so please check the lyrics beforehand if you are using it in public places.

    Please check the default setting as follows:

    [Preferences] > [Lyric] > [Others] > [Allow display of inappropriate words] is unchecked.

    When you change this setting, please delete lyrics manually and acquire them again through the internet.

    Then, the new setting will be reflected to the lyrics.

    https://rekordbox.com/en/support/faq/lyric-6/#faq-q502616

  • What is Lyric function?

    You can acquire lyrics of tracks from an external service and show them on a screen.

    https://rekordbox.com/en/support/faq/lyric-6/#faq-3315

  • I find lyrics in the service but cannot acquire on rekordbox. Why?

    To display lyrics, below information is needed:

    • Artist name (mandatory)
    • Title (mandatory)
    • Album title
    • Duration (sec)

    Select a track you can't acquire lyrics and right-click it. Select [Acquire lyrics].

    Make sure that the artist name and title are correct on rekordbox.

    The duration (track length) is sometimes different from the original because of intro-edit, etc. In this case, please blank the duration and acquire lyrics.

    https://rekordbox.com/en/support/faq/lyric-6/#faq-q502505

  • Do I have to download the font data?

    Yes.

    In order to operate the Lyric function properly, it is necessary to download the font data for the Lyric function.

    https://rekordbox.com/en/support/faq/lyric-6/#faq-q502507

  • Can I edit lyrics?

    No.

    You can't edit lyrics on rekordbox.

    https://rekordbox.com/en/support/faq/lyric-6/#faq-q502509

  • Can I make lyrics on my own?

    No.

    You can't upload lyrics to rekordbox by yourself.

    https://rekordbox.com/en/support/faq/lyric-6/#faq-q502510

  • How can I check whether there are lyrics for a track in advance?

    Please search for the lyrics with the following external service.

    https://petitlyrics.com/en/

    https://rekordbox.com/en/support/faq/lyric-6/#faq-q502504

  • Can I display lyrics on external monitor, projector, etc.?

    Yes.

    Please connect your computer to an external monitor using an HDMI cable, etc.

    Note: Video output from compatible controllers to external monitors, etc. is not supported.

    https://rekordbox.com/en/support/faq/lyric-6/#faq-q502511

  • Video playback stops when I use video and lyric at the same time. I select [Preferences] > [Video] > [Output Setting] > [Video Quality] > [High].

    Depending on your system environment, video playback may stop when you select

    [High] for [Video] > [Video Quality] or [Lyric] > [Quality].

    In this case, please select [Middle] or [Low].

    https://rekordbox.com/en/support/faq/lyric-6/#faq-q500343

  • How can I start using the Lyric function?

    To use the Lyric function, access [Prefernces] > [Lyric], then checkmark the [Enable Lyric function] checkbox.

    However, as functions are limited in the Free plan, when the number of characters exceeds the limit, *** is displayed.

     

    https://rekordbox.com/en/support/faq/lyric-6/#faq-q19

  • How can I start using the video function?

    To use the video function, access [Preferences] > [Video], then checkmark the [Enable Video Function] checkbox.

    However, as functions are limited in the Free plan, caution messages will be displayed on the external monitor.

     

    https://rekordbox.com/en/support/faq/lyric-6/#faq-q19

  • What are video/image file formats supported ?

    Supported file formats are as follows:

    • Video

    Extension: avi, mpg, mp4, m4v, mov, qtz

    Video format Codec: h.264, mpeg-4, mpeg-2

    Resolution: up to 1920 x 1080

    Audio format: LPCM (aiff), aac, mp3

    • Image

    Jpeg, png, gif

    Note: Some contents may not be reproduced or on certain OS.

    https://rekordbox.com/en/support/faq/lyric-6/#faq-q502403

  • Does rekordbox support video files without audio?

    You cannot only play video without audio.

    You can play such videos in combination with audio files.

     

    https://rekordbox.com/en/support/faq/lyric-6/#faq-q502402

  • Can I use an external monitor or projector to display video ?

    Yes. Connect an external monitor to your computer using an HDMI cable, etc. (*Video output from a compatible controller to external monitor, etc. is not supported.)

    https://rekordbox.com/en/support/faq/lyric-6/#faq-q502401

  • I cannot select the motion as I like. Selectable motions differ depending on a track. Why?

    This is because time display information of the lyrics data registered in the external service is different depending on a track.

    There are 3 types of lyric data as follows:

    • Lyric (word sync): Each word of lyrics has display time information.
    • Lyric (line sync): Each line of lyrics has display time information.
    • Lyric (no sync): Lyrics that have no display time information.

    You can't change this information from rekordbox.

    https://rekordbox.com/en/support/faq/lyric-6/#faq-q502512

  • Which languages does lyric support?

    Approximately 2 million songs are supported mainly in English and some in Spanish.

    For details, please refer to the following external service.

    https://petitlyrics.com/en/

    https://rekordbox.com/en/support/faq/lyric-6/#faq-q502514

  • Where are the countries/regions that support lyric?

    Please refer to the following countries/regions.

    Albania
    Algeria
    Andorra
    Angola
    Antigua and Barbuda
    Argentina
    Armenia
    Australia
    Austria
    Azerbaijan
    Bahamas
    Bahrain
    Bangladesh
    Barbados
    Belarus
    Belgium
    Belize
    Benin
    Bhutan
    Bolivia
    Bosnia and Herzegovina
    Botswana
    Brazil
    Brunei Darussalam
    Bulgaria
    Burkina Faso
    Burundi
    Cambodia
    Cameroon
    Canada
    Cape Verde
    Chad
    Chile
    China
    Colombia
    Comoros
    Costa Rica
    Croatia
    Cyprus
    Czech Republic
    Denmark
    Djibouti
    Dominica
    Dominican Republic
    East-Timor
    Ecuador
    Egypt
    El Salvador
    Equatorial Guinea
    Estonia
    Ethiopia
    Fiji
    Finland
    France
    French Polynesia
    Gabon
    Gambia
    Georgia
    Germany
    Ghana
    Greece
    Grenada
    Guadeloupe
    Guinea
    Guinea-Bissau
    Guyana
    Haiti
    Honduras
    Hong Kong
    Hungary
    Iceland
    India
    Indonesia
    Ireland
    Israel
    Italy
    Jamaica
    Japan
    Jordan
    Kazakhstan
    Kenya
    Kiribati
    Korea, South
    Kuwait
    Kyrgyzstan
    Laos
    Latvia
    Lebanon
    Lesotho
    Liberia
    Liechtenstein
    Lithuania
    Luxembourg
    Macedonia (Former Yugoslav Republic)
    Madagascar
    Malawi
    Malaysia
    Maldives
    Mali
    Malta
    Marshall Islands
    Mauritania
    Mauritius
    Mexico
    Micronesia
    Moldova
    Monaco
    Mongolia
    Montenegro
    Morocco
    Mozambique
    Myanmar
    Namibia
    Nauru
    Nepal
    Netherlands
    New Caledonia
    New Zealand
    Nicaragua
    Niger
    Nigeria
    Norway
    Oman
    Pakistan
    Palau
    Panama
    Papua New Guinea
    Paraguay
    Peru
    Philippines
    Poland
    Portugal
    Puerto Rico
    Qatar
    Romania
    Russian Federation
    Rwanda
    Samoa
    San Marino
    Sao Tome and Principe
    Saudi Arabia
    Senegal
    Serbia
    Seychelles
    Sierra Leone
    Singapore
    Slovakia
    Slovenia
    Solomon Islands
    South Africa
    Spain
    Sri Lanka
    Suriname
    Swaziland
    Sweden
    Switzerland
    Taiwan
    Tajikistan
    Tanzania
    Thailand
    Togo
    Tonga
    Trinidad and Tobago
    Tunisia
    Turkey
    Turkmenistan
    Tuvalu
    Uganda
    Ukraine
    United Arab Emirates
    United Kingdom
    Uruguay
    USA
    Uzbekistan
    Vanuatu
    Vatican City State
    Venezuela
    Viet Nam
    Western Sahara
    Yemen
    Zambia
    Zimbabwe

    https://rekordbox.com/en/support/faq/lyric-6/#faq-q502513