Inquiries

Before asking us your question, please check the FAQ section and see if a suitable answer has not already been provided.

Click the button below to go to the inquiry page.

Make an Inquiry

To protect the user's personal information, data transmissions are encrypted with SSL 3.0 (128 bit password strength)

●Use of personal information
There may be times when we ask for your personal information in order to:
・provide our customers with new product information, as well as information about updates to existing products.
・provide answers to customer questions we have received.
・obtain customer feedback via questionnaire.
※Any personal information gathered from our customers is treated with complete confidentiality in accordance with our privacy policy

●Important when filling out!
・(Important) We will send a mail to the email address you entered on the inquiry page.
 ※Should you not receive an email, it is possible that your address was not entered correctly.
・Our email responses are sent for the purpose of addressing your individual inquiries. The contents of these emails are copyrighted and belong to Pioneer DJ.
 Please refrain from using them, in part or whole, for any other purposes without the permission of Pioneer DJ.

Handling of personal information

Pioneer DJ Corporation (hereinafter referred to as the “Company”) appropriately manages the personal information which is transferred by Pioneer Corporation in accordance with Act on the Protection of Personal Information and the Company’s Privacy Policy.
As for the personal information regarding repair, purchasing and customer support, Pioneer Service Network Corporation, outsourcing company, appropriately manages the information in accordance with the Company’s Privacy Policy.