FAQ Categories DJ equipment linkage | rekordbox｜DJ software for professional DJs

Some tracks that were added to the Request Catalog have disappeared.

Tracks may be removed from the Request Catalog if any of the following operations are performed.

Downgraded your subscription plan
Deleted tracks uploaded to cloud storage from [Collections]
Moved tracks uploaded to cloud storage to local storage

To add removed tracks to the Request Catalog again, please confirm that the tracks have been uploaded to cloud storage before adding them.

https://rekordbox.com/en/support/faq/clouddirect-7/#faq-95808

No tracks that were added to the Request Catalog are displayed.

Please check in [Preferences] whether Cloud Library Sync and CloudDirectPlay are enabled.

If they are disabled, no tracks will be displayed in the Request Catalog.

https://rekordbox.com/en/support/faq/clouddirect-7/#faq-95813

Cannot add tracks to the Request Catalog.

Tracks that can be added to the Request Catalog must be uploaded from rekordbox to cloud storage using Cloud Library Sync.
Please refer to this FAQ for details on Cloud Library Sync.

If you are using the Free plan, you can add tracks to the Request Catalog from [Trial playlist].
If you have Hardware Unlock devices connected or have completed Owner registration, you can add tracks to the Request Catalog from [Cloud Export].

Notes

Up to 200 tracks can be added to the Request Catalog.
Streaming tracks cannot be added to Request Catalog.

https://rekordbox.com/en/support/faq/clouddirect-7/#faq-95795

How do I accept requests from the audience?

To accept requests from the audience, the following preparation is required in advance.

Create a Request Catalog in rekordbox
Set up request acceptance on CoBeat (web application)

For details on the Request Catalog, please refer to the Instruction Manual on the Manuals page.

https://rekordbox.com/en/support/faq/clouddirect-7/#faq-95790

What is the Request Catalog?

The Request Catalog is a list of tracks prepared in rekordbox, which can be used for requests.

The audience can display the Request Catalog and request tracks using the CoBeat web app provided by AlphaTheta.

For details on the Request Catalog, please refer to the Instruction Manual on the Manuals page.

https://rekordbox.com/en/support/faq/clouddirect-7/#faq-q700050

What is the CoBeat?

CoBeat is a web application provided by AlphaTheta. It allows you to accept requests/messages from the audience. Please refer to the website below for more details.
https://cobeat.alphatheta.com

To accept requests, you need to prepare a Request Catalog in advance. See here for details.

For details on the Request Catalog, please refer to the Instruction Manual on the Manuals page.

https://rekordbox.com/en/support/faq/clouddirect-7/#faq-q700054

Which DJ equipment is compatible with CoBeat?

CoBeat is compatible with the following DJ equipment.

CDJ-1500X

(As of July 2026)

https://rekordbox.com/en/support/faq/clouddirect-7/#faq-q700053

How do I log in to TIDAL with my DJ equipment?

You can automatically log in to TIDAL by connecting a USB storage device or SD memory card created on rekordbox for CloudDirectPlay authentication to your DJ equipment and logging in to rekordbox CloudDirectPlay.

Also, with some DJ equipment, you can automatically log in to TIDAL by logging into rekordbox CloudDirectPlay using a mobile device.
Some DJ equipment allows NFC login and QR code login. Please refer to the respective FAQs for details.

* As of rekordbox ver. 7.0.6, login to TIDAL has been changed to a Single Sign On method.
With the Single Sign On method, if you log in to TIDAL on rekordbox in advance, you do not need to enter your login account and password for TIDAL on the DJ equipment.

https://rekordbox.com/en/support/faq/clouddirect-7/#faq-q700024

How do I log in to Apple Music with my DJ equipment?

You can automatically log in to Apple Music by connecting a USB storage device or SD memory card created on rekordbox for CloudDirectPlay authentication to your DJ equipment and logging in to rekordbox CloudDirectPlay.

Also, with some DJ equipment, you can automatically log in to Apple Music by logging into rekordbox CloudDirectPlay using a mobile device.
Some DJ equipment allows NFC login and QR code login. Please refer to the respective FAQs for details.

*Apple Music uses the single sign-on method for logging in.
With the Single Sign On method, if you log in to Apple Music on rekordbox in advance, you do not need to enter your login account and password for Apple Music on the DJ equipment.

https://rekordbox.com/en/support/faq/clouddirect-7/#faq-q700023

Which DJ equipment is compatible with Cloud Analysis (ver. 7)?

Cloud Analysis is compatible with the following DJ equipment.

CDJ-3000X
CDJ-1500X
CDJ-3000
OPUS-QUAD
OMNIS-DUO
XDJ-AZ
XDJ-AN

(As of July 2026)

https://rekordbox.com/en/support/faq/clouddirect-7/#faq-q700052

Which of the DJ equipment are compatible with rekordbox CloudDirectPlay (ver. 7)?

You can use rekordbox CloudDirectPlay with the following compatible DJ equipment:

CDJ-3000X
CDJ-1500X
CDJ-3000
OPUS-QUAD
OMNIS-DUO
XDJ-AZ
XDJ-AN

(As of July 2026)

https://rekordbox.com/en/support/faq/clouddirect-7/#faq-q700150

What do I need to use Cloud Analysis on DJ equipment (ver. 7)?

To use Cloud Analysis on DJ equipment, you must prepare the following environment and settings.

Network connection environment
rekordbox for Mac/Windows ver. 7.
Authentication device (USB storage device or SD memory card) *

*Some DJ equipment allows NFC login and QR code login. Please refer to the respective FAQs for details.

https://rekordbox.com/en/support/faq/clouddirect-7/#faq-87456

What do I need to start using rekordbox CloudDirectPlay (ver. 7)?

You will need the following listed below:

An authentication device (USB storage device or SD memory card) . *1
A subscription for the Creative, Professional plan, or Cloud Option. *2
rekordbox for Mac / Windows.
Cloud Library Sync turned on.
A Dropbox account, logged in.

Refer to the "rekordbox CloudDirectPlay Operation Guide" on the Manuals page for how to use rekordbox CloudDirectPlay.

*1 Some DJ equipment allows NFC login and QR code login. Please refer to the respective FAQs for details.
*2 With Core plan and Free plan (Hardware Unlock or owner registration), you can use Cloud Export for up to 1000 songs.

https://rekordbox.com/en/support/faq/clouddirect-7/#faq-q700034

What is rekordbox CloudDirectPlay?

rekordbox CloudDirectPlay enables you to play tracks from the latest version of your rekordbox library – directly from the cloud – when using Compatible DJ equipment.

Refer to the "rekordbox CloudDirectPlay Operation Guide" on the Manuals page for how to use rekordbox CloudDirectPlay.

Note: Free plan and Core plan users can use up to 20 tracks that can be added to the [Trial playlist - Cloud Library Sync].

https://rekordbox.com/en/support/faq/clouddirect-7/#faq-q700043

What is the Cloud Direct Play Filter?

It is a function to filter playlists in Cloud Direct Play.
You can set the playlists that can be viewed from devices that are supported for Cloud Direct Play in advance.

*This function is only available to those who have subscribed to the Cloud Option, Creative plan, or Professional plan.

https://rekordbox.com/en/support/faq/clouddirect-7/#faq-82652

What is the Cloud Export?

It is a function to export playlists to the cloud. This allows you to view the exported playlists on devices that are supported for Cloud Direct Play.

*There is no limit to the number of tracks that you can export with the Cloud Option, Creative plan, or Professional plan.

*With the Core plan and Free plan (limited to those connected to Hardware Unlock device, or those for which owner registration has been completed), you can export up to 1,000 songs. You cannot export songs with other options under the Free Plan.

https://rekordbox.com/en/support/faq/clouddirect-7/#faq-q700025

My USB storage device or SD card was already authenticated with another AlphaTheta account in rekordbox CloudDirectPlay so I can’t authenticate it. What should I do?

If your USB storage device or SD card is authenticated with another AlphaTheta account, you'll need to cancel the authentication using one of the following methods.

If you have multiple accounts: Switch the account to the account that authenticated the device, then cancel the authentication.
If the account belongs to someone else: Ask the person to cancel the authentication.
Back up the contents of the USB storage device or SD card, then format it.

https://rekordbox.com/en/support/faq/clouddirect-7/#faq-34883

What is the Cloud Analysis?

Cloud Analysis is a service that shortens track analysis time by downloading analyzed information (BPM, BEAT GRID, waveforms, and vocal position) of tracks from the server provided by AlphaTheta.

https://rekordbox.com/en/support/faq/clouddirect-7/#faq-50887

Is there anything else that’s not available in the Free and Core plans?

The following functionalities of DJ equipment that supports rekordbox CloudDirectPlay can't be used with the Free and Core plans.

Search using MY TAG in the Track Filter editing screen of the DJ equipment.
Syncing playlists converted from the Tag List on the DJ equipment with rekordbox library.
Syncing of the DJ equipment's HISTORY with rekordbox library.

https://rekordbox.com/en/support/faq/clouddirect-7/#faq-39640

I’ve started rekordbox CloudDirectPlay, however sometimes tracks are not appearing on the browse screen and I can’t seem to load tracks. Why is this?

There are possible causes as follows.

Cloud Sync is incomplete
If the Cloud Library Sync between rekordbox and the library in the cloud hasn't finished, the track won't be displayed on the browse screen. Wait for the sync to finish, then the track should display.
The music file has not been uploaded to cloud storage (Dropbox or Google Drive)
Only music files that you have uploaded to cloud storage will be displayed on the Browse screen.
If the upload is not complete, the music file cannot be loaded.
Upload the music files you want to use to cloud storage beforehand, then use them once the upload is complete.
You can upload with rekordbox.
Impact of cloud storage maintenance or failure
When cloud storage is undergoing maintenance or experiencing problems, music files cannot be loaded.Try again when the cloud storage is back online.
You can check the status of these issues on the cloud storage service websites below.
Dropbox
Google Drive

https://rekordbox.com/en/support/faq/clouddirect-7/#faq-38691

How do I use rekordbox CloudDirectPlay?

Refer to the "rekordbox CloudDirectPlay Operation Guide" on the Manuals page for how to use rekordbox CloudDirectPlay.

https://rekordbox.com/en/support/faq/clouddirect-7/#faq-34855

I turned on the ON/OFF switch to the right of [Use rekordbox CloudDirectPlay], but the authentication button didn’t appear. Why not?

It may take some time for the authentication button to appear, depending on the number of tracks in your rekordbox library.

See the examples below as a rough guide.

1,000 tracks: about 1 minute.
10,000 tracks: about 5 minutes.

In addition, the authentication button may not be displayed if you are not connected to the Internet.

After connecting to the Internet, reopen Devices of TreeView.

https://rekordbox.com/en/support/faq/clouddirect-7/#faq-34865