FAQ Categories Streaming | rekordbox｜DJ software for professional DJs

What is TIDAL?

TIDAL is a streaming service that DJs can use to access the TIDAL music catalog.

A separate subscription is needed to use this service.

For details, check out the TIDAL website.

Click here to access the TIDAL FAQ page.

https://rekordbox.com/en/support/faq/streaming-7/#faq-15693

Which countries can TIDAL be used in?

For the latest information on countries and regions where TIDAL is available, check out the TIDAL website.

https://rekordbox.com/en/support/faq/streaming-7/#faq-15691

Can I play Beatsource Streaming tracks on rekordbox even in an offline environment?

Yes. Select your desired tracks from the track list in the Beatsource category of the tree view and store them to rekordbox by choosing [Store Offline] to play them in an offline environment.

https://rekordbox.com/en/support/faq/streaming-7/#faq-12877

Why doesn’t rekordbox show some of the tracks displayed on a streaming service’s website or app?

The use of certain tracks on streaming services by third parties is restricted due to copyright holders' intentions or other reasons.

Tracks like these don't show up in rekordbox.

https://rekordbox.com/en/support/faq/streaming-7/#faq-12935

When I log into TIDAL, the login window doesn’t display properly in my web browser. Why not?

You may be using a browser that's not supported by TIDAL.

Check the list of browsers that TIDAL supports and set one of those as your default browser.

https://rekordbox.com/en/support/faq/streaming-7/#faq-15695

What is SoundCloud Go+/DJ?

SoundCloud Go+/DJ is a subscription streaming service that DJs can use to access the SoundCloud music catalog.

A separate signing up is required to use this service.

For details, refer to the SoundCloud website.

Click here for the SoundCloud FAQ page.

https://rekordbox.com/en/support/faq/streaming-7/#faq-q502607

The BeatGrids and Cue points on the streaming service are misaligned. How can I fix the misalignment?

BeatGrids and CUE points may need to be reset due to the possibility of the BeatGrids and CUE points shifting when [Streaming Audio Quality]* is changed.
*Access [Preferences] > [Advanced] categories > [Others] tab to set the [Streaming Audio Quality] for [Spotify], [SoundCloud], [Beatport], [Beatsource], or [TIDAL].
The [Streaming Audio Quality] settings are shared and applied on the devices that are logged in with the same Beatport account or Beatsource account.
After updating to version 7.2.8 or later, BeatGrids and Cue points for Apple Music tracks may become misaligned.

If the BeatGrids and Cue points have shifted, reanalyze the tracks and reset the Cue points.
* For Spotify tracks, you cannot select the [Analyze Track] option in the context menu. Select [Remove from rekordbox] from the context menu first, then reload the track into the deck to have it reanalyzed. After that, set the CUE points again.

BeatGrids and phrases
Analyse the tracks.
The BeatGrid and phrase positions can also be adjusted and changed manually.
(For details, see "[GRID/PHRASE EDIT] panel" in the Instruction Manual.)
For CUE points such as Hot Cues and Memory Cues
Delete the CUE points before resetting them.

Hint: Method used to reanalyze multiple tracks at once

Select [Collection], click the icon on the [Attribute] column header, add a check to the checkbox for the streaming service with the tracks you wish to reanalyze, and click OK.
Select the tracks you wish to reanalyze (multiple can be selected at a time) and select [Analyze Track] from the right-click menu to reanalyze the tracks.

https://rekordbox.com/en/support/faq/streaming-7/#faq-q700146

Which countries can Spotify be used in?

For the latest information on countries and regions where Spotify is available, check out the Spotify website.

Even in regions where Spotify is available, you may not be able to use it on rekordbox (and other DJ applications).

https://rekordbox.com/en/support/faq/streaming-7/#faq-89100

The BeatGrids and Cue points are misaligned on Apple Music tracks.

In version 7.2.8,
we have changed the specifications related to BeatGrids for Apple Music tracks.

Due to this change, BeatGrids and Cue points may become misaligned. If you notice any misalignment, please re-analyze the track and reset the Cue points.
See here for details.

https://rekordbox.com/en/support/faq/streaming-7/#faq-91393

Are there any functional restrictions when using tracks from a streaming service on rekordbox ver. 7?

The following restrictions apply when using tracks from a streaming service.

Export mode

The following streaming services are not available.
Spotify
SoundCloud
Beatsource Streaming

Tracks from all streaming services cannot be LINK EXPORTed and played.

Performance mode

The capture function cannot be used.
Tracks cannot be loaded to the sampler deck.
The STEMS (TRACK SEPARATION) function cannot be used on Apple Music and Spotify tracks.
The following restrictions apply on Spotify.

You cannot import tracks into [Collection].
*If you want to DJ with Spotify tracks, select Spotify in the Media Browser and load tracks from the tracklist onto your decks.
You cannot add tracks to rekordbox's [Playlists].
*Playlists created in the Spotify mobile app, desktop app, or Web Player can be accessed from the Spotify category in the Media Browser.
You cannot use Spotify in the following features:
Related Tracks, Track Suggestion, Streaming Radar, Automix
Note: Some other features may not be available.

Common for all modes

The recording function cannot be used. This is due to copyright restrictions set by the streaming services.
Track information cannot be edited.
Music files are not backed up with the backup function.
Cannot be exported to a USB storage device or SD memory card.

https://rekordbox.com/en/support/faq/streaming-7/#faq-77410

What types of file formats are used by streaming services?

The file formats used by each streaming service are as follows:

Apple Music: AAC 256kbps
Spotify: Ogg 96kbps, Ogg 320kbps
Beatport Streaming: AAC 128 kbps, AAC 256 kbps, FLAC 44.1 kHz 16 bit (*1)
Beatsource Streaming: AAC 128 kbps, AAC 256 kbps, FLAC 44.1 kHz 16 bit (*1)
SoundCloud Go+: MP3 128 kbps, AAC 256kbps
SoundCloud DJ: MP3 128 kbps, AAC 256kbps
TIDAL (plan including DJ Extension): AAC 320 kbps, FLAC 44.1 kHz 16 bit

(*1) The file formats varies depending on your subscription plan.

For more details, check the website of each streaming service.

https://rekordbox.com/en/support/faq/streaming-7/#faq-83466

What is the audio quality of the streaming services that rekordbox supports?

The following audio quality is supported by each streaming service.

Apple Music

AAC 256kbps

Spotify

Default (Ogg 320kbps)
Low (Ogg 96kbps)

SoundCloud

High Quality 256kbps(AAC)
128kbps(MP3)

Beatport Streaming

Lossless(FLAC)
High(256 AAC)
Standard(128 AAC)

Beatsource streaming

Lossless(FLAC)
High(256 AAC)
Standard(128 AAC)

TIDAL

Lossless(FLAC) 44.1kHz 16bit
High(AAC) 320kbps

https://rekordbox.com/en/support/faq/streaming-7/#faq-77494

What is Spotify?

Spotify is a music streaming service available worldwide, offering access to over 100 million tracks.

If you subscribe to Spotify Premium, you can start using it immediately simply by logging in to rekordbox.

For more details, please visit the Spotify website.

For information on Spotify support, please check from here.

https://rekordbox.com/en/support/faq/streaming-7/#faq-88949

I cannot add Spotify tracks to rekordbox’s [Playlists].

You cannot add Spotify tracks to rekordbox's [Playlists].

Playlists created in the Spotify mobile app, desktop app, or Web Player can be accessed from the Spotify category in the Media Browser.

https://rekordbox.com/en/support/faq/streaming-7/#faq-88691

Spotify tracks are not displayed in [Collection].

You cannot import Spotify tracks into [Collection].

Select Spotify in Media Browser and load tracks from the track list to the deck.

https://rekordbox.com/en/support/faq/streaming-7/#faq-88670

Can I play Spotify tracks with rekordbox when I’m offline?

No, they cannot be played offline.

https://rekordbox.com/en/support/faq/streaming-7/#faq-88632

Can all Spotify tracks be stored offline?

No, Spotify tracks cannot be stored offline.

https://rekordbox.com/en/support/faq/streaming-7/#faq-88605

How many Apple Music tracks can be played simultaneously in rekordbox?

In rekordbox for Mac/Windows, you can play up to 3 Apple Music tracks simultaneously on 3 Decks.

https://rekordbox.com/en/support/faq/streaming-7/#faq-86777

What are the streaming services available in EXPORT mode? (ver. 7)

The following streaming services are available in EXPORT mode.

Apple Music
Beatport Streaming
TIDAL

https://rekordbox.com/en/support/faq/streaming-7/#faq-q700188

What is Apple Music?

Apple Music is a global music streaming service that gives you access to more than 100 million tracks and over 30,000 playlists.

If you join a subscription for Apple Music, you can use it by simply logging in from rekordbox.

For details, check out the Apple Music website.

Click here to access the Apple Music Support page.

https://rekordbox.com/en/support/faq/streaming-7/#faq-82612

I cannot play tracks marked with “E” on Apple Music.

To play tracks marked with "E" on Apple Music, you need to enable the following settings.
[Preferences] > [Advanced]category > [Others]tab > Apple Music > Explicit

*You may not be able to change the settings in some regions or countries.

https://rekordbox.com/en/support/faq/streaming-7/#faq-82638

The BPM and keys of tracks on Apple Music are not shown.

To show the BPM and keys of tracks on Apple Music, you need to import the tracks to rekordbox and perform track analysis.

https://rekordbox.com/en/support/faq/streaming-7/#faq-82634

Can all Apple Music tracks be stored offline?

No, some Apple Music tracks cannot be stored offline.

https://rekordbox.com/en/support/faq/streaming-7/#faq-82630

Can I play Apple Music tracks with rekordbox when I’m offline?

No, they cannot be played offline.

They can only be streamed if playing them on rekordbox.

https://rekordbox.com/en/support/faq/streaming-7/#faq-82626

Which countries can Apple Music be used in?

For the latest information on countries and regions where Apple Music is available, check out the Apple website.

https://rekordbox.com/en/support/faq/streaming-7/#faq-82620

Can playlists displayed on a streaming service’s website or app be edited on rekordbox ver. 7?

Yes, playlists on the following streaming services can be edited.

Sound Cloud
Beatport
Beatsource
TIDAL

(As of December 2024)

https://rekordbox.com/en/support/faq/streaming-7/#faq-q700195

Can all TIDAL tracks be stored offline?

No, some TIDAL tracks cannot be stored offline.

https://rekordbox.com/en/support/faq/streaming-7/#faq-78228

Is there a limit to the number of days or other restrictions on the playback of streaming offline tracks?

The limitations on the playback of offline tracks for each streaming service are as follows.

SoundCloud DJ
Offline playback is available for 30 days from the date of offline storage. (*)
The playability period of offline tracks will be reset to 30 days (*) by logging into SoundCloud on rekordbox with an Internet connection between the 21st and 30th day counting from the date of offline storage.
Please note that offline tracks will be removed after the playback period of the offline track has expired.
Beatport Streaming
There are no restrictions.
Beatsource Streaming
There are no restrictions.
TIDAL DJ Extension
Offline playback is available for 30 days from the date of offline storage. (*)
The playability period of offline tracks will be reset to 30 days (*) by logging into TIDAL on rekordbox with an Internet connection between the 27st and 30th day counting from the date of offline storage.
Once the playback period of an offline track has expired, playback is no longer available.

*The duration of offline playback may vary depending on the track.
Please start rekordbox and log in to the streaming service periodically to maintain offline playback availability after 30 days.

https://rekordbox.com/en/support/faq/streaming-7/#faq-q700151

Can I play TIDAL tracks with rekordbox when I’m offline?

Yes. Select the applicable tracks on the TIDAL tracklist and store it offline to save the track to rekordbox and allow for it to be played offline.

(Ver. 7.0.4 or later)

https://rekordbox.com/en/support/faq/streaming-7/#faq-75698

Updating rekordbox may cause you to log out from the streaming services.

Updating rekordbox may require to log in to the streaming services again.

By logging in again, you will have access to the latest functions of the streaming service.

https://rekordbox.com/en/support/faq/streaming-7/#faq-74584

Where can I manage my TIDAL offline devices?

Access the TIDAL website to manage your TIDAL offline devices.

See here for the TIDAL FAQs.

https://rekordbox.com/en/support/faq/streaming-7/#faq-q700016

Can all SoundCloud DJ tracks be downloaded offline?

Because the music labels or uploaders of some SoundCloud DJ tracks limit offline downloads, not all tracks can be downloaded offline.

https://rekordbox.com/en/support/faq/streaming-7/#faq-45861

Can I play SoundCloud Go+/DJ tracks on rekordbox even in an offline environment?

It depends on your SoundCloud subscription plan.

SoundCloud Go+: Tracks cannot be played offline.
SoundCloud DJ: Tracks can be played offline if they were stored offline.

For details, please visit the SoundCloud website.

https://rekordbox.com/en/support/faq/streaming-7/#faq-36636

What do I do to use tracks on the SoundCloud Free DJ Playlist?

They will become available by clicking the [Free] button on the SoundCloud tree. Refer to the SoundCloud website for latest information on supported countries.

https://rekordbox.com/en/support/faq/streaming-7/#faq-25703

What is Free DJ Playlists of SoundCloud?

Free DJ Playlist of SoundCloud is a playlist that can be used for free without logging in. (However, the number of available playlists is limited.)

https://rekordbox.com/en/support/faq/streaming-7/#faq-25685

The keys of the tracks I imported to rekordbox are different from the track keys I saw listed on the streaming service.

The track keys provided by streaming services may differ from the keys of tracks that were analyzed during import to rekordbox.

To use the keys provided by streaming services as is, remove the checkmark from the KEY checkbox in the [Track Analysis Settings].

https://rekordbox.com/en/support/faq/streaming-7/#faq-25380

Do you support SoundCloud Go+/DJ High Quality Streaming?

Supported on version 6.6.0 and later.

High Quality Streaming can be used by accessing [Preferences] > [Advanced] > [Others] > [SoundCloud] and selecting [High Quality 256kbps (AAC)] for [Streaming Audio Quality].

However, [High Quality 256kbps (AAC)] may not be used to play or analyze certain tracks because the AAC format may not be available depending on the track.

In this case, [128kbps (MP3)] will be used to play and analyze the track.

The BeatGrid and CUE points may also need to be reset due to the possibility of the BeatGrid and CUE points shifting when [Streaming Audio Quality] is changed.

r details, see the FAQ.

https://rekordbox.com/en/support/faq/streaming-7/#faq-q600147

Which countries can Beatsource Streaming be used in?

For the latest news on supported countries, refer to the Beatsource Streaming website.

https://rekordbox.com/en/support/faq/streaming-7/#faq-12855

What is Beatsource Streaming?

Beatsource Streaming is a subscription streaming service that DJs can use to access the Beatsource music catalog.

You'll need a separate subscription to use this service.

For details, refer to the Beatsource website.

Click here for the Beatsource FAQ page.

https://rekordbox.com/en/support/faq/streaming-7/#faq-12814

What is Beatport Streaming?

Beatport Streaming is a subscription streaming service that DJs can use to access the Beatport music catalog.

A separate signing up is required to use this service.

For details, refer to the Beatport website.

Click here for the Beatport FAQ page.

https://rekordbox.com/en/support/faq/streaming-7/#faq-q502610

Which countries can Beatport Streaming be used in?

For the latest news on supported countries, refer to the Beatport website.

https://rekordbox.com/en/support/faq/streaming-7/#faq-q502609

Can I play Beatport Streaming tracks on rekordbox even in an offline environment?

Yes. Select your desired tracks from the track list in the Beatport category of the tree view and store them to the rekordbox by choosing [Store Offline] to play them in an offline environment.

https://rekordbox.com/en/support/faq/streaming-7/#faq-q502608

In what countries can SoundCloud Go+ be used?

For the latest news on supported countries, refer to the SoundCloud website.

https://rekordbox.com/en/support/faq/streaming-7/#faq-q502606